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Cloud User Manual
Cloud User Manual
  • What is EnGenius Cloud?
  • Getting Started
    • Signing Up
    • Logging On
    • Registering Devices to Organization
    • Assigning Devices to Network
    • Device Setup
      • QIG
      • Troubleshooting ECW AP
        • LED Status
        • Default SSIDs
        • Login to Local Access Page
      • Label information
  • Working with Organization Trees
    • Organization
    • Hierarchy View
    • Network
  • Managing Devices
    • Managing Camera
      • Recording Playback and smart Motion Search
      • Configure and Check Camera Details
        • Camera AI settings
        • Region & Cross Lines
      • Video Walls
      • AI-Powered Search
    • Managing Gateway
      • Configure and Check Gateway Details
      • VPN Status
    • Managing Access Points
      • Diag Tools
      • Configure and Check AP Details
      • AirGuard
    • Managing Switches
      • Diag Tools
      • PoE scheduling
      • Getting Switch Analytics
      • PD/Auto-Cam Lifeguard
      • VLANs
      • Mirror
      • Link Aggregation
    • Managing PDU
      • Outlet Summary
      • Outlet Scheduling
      • Outlet AutoReboot
      • Alerts
      • Diag Tool
      • LCD Panel
    • Managing Clients
      • Client Timeline
    • Device Map Location
    • Floor Plans
    • Topology
  • Configuring Networks
    • Configuring Access Points
      • Configuring SSIDs
        • 802.11 Settings
        • Configuring Security
        • SmartCasting
        • Client IP Addressing
        • Dynamic VLAN Pooling
        • Advanced Settings
        • QoS
        • Captive Portal
        • LDAP server
        • Active Directory
        • Azure AD
        • Voucher Service
        • Configuring Splash Page
        • Access control
        • Clone SSID
        • Hotspot 2.0
        • Application Control
        • Layer 3 (L3) outbound firewall
        • Examples
      • Configuring Radio
      • Configuring Cloud RADIUS
      • Configuring MyPSK
      • Configuring VLAN
    • Configuring Switch
      • System & Protocols
      • Templates
    • Configuring Gateway
      • Configuring Interface
        • WAN
        • LAN
        • Static Route
        • Policy Route
      • Configuring Site to Site VPN
      • Configuring Client VPN
        • VPN settings for IOS
        • VPN settings for Mac OS
        • VPN settings for Android
        • VPN settings for Windows 10
      • Configure ESG VPN Users
      • Configuring Firewall
    • Configuring PDU
      • Template
    • Configuring Camera
      • Quality & Retention
    • Firmware Upgrade
    • General Settings
    • Client Access Control
  • Analytics
    • Device Events
    • System Events
    • Config Logs
  • MSP Portal
    • Dashboard
    • Teams
    • Inventory & License
    • Clone Org & Networks
  • Managing Organizations
    • Managing Device Inventory and License
    • Privacy
    • Backup & Restore
      • Configuration Template
  • Managing Team Members
    • Roles and Permissions
  • Notification & Alerts
    • Notification Center
    • Configuring Alert Settings
  • Mobile App
  • Get Remote Support
  • Security
    • Two Factor Authentication
    • RadSec Certificate
  • Report
  • Appendix
    • Access Point LED Behavior
    • ESG LED Behavior
    • SSID Troubleshooting Naming Rules
    • Firewall rules
      • Global Site
      • Japan Site
  • Configuration Guide
    • SAML SSO with ADFS
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On this page
  • How to Create a Team
  • Assign members to teams
  • SAML SSO
  • MSP Administrator

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  1. MSP Portal

Teams

Last updated 7 months ago

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It provides a centralized and flexible tool for user management, helping MSP users to easily add or remove a member to quickly reflect the staffing change. With this new tool, MSP users no longer have to go into the settings of each Org and set up or remove Org admin and admin privileges one by one manually every time.

Teams means a group of members, and each team can be created to bind to all Organizations that you added to the organization lists.

You can access this page by clicking the MSP icon > Teams

How to Create a Team

  1. Click Add Team

  2. Enter a name for the team and select the privilege type

All-Org Privilege: This means the privilege of the team, So all the team members assigned to this team will have the same privilege

Admin: All the members in this team have admin privileges.

Viewer: All the members in this team have viewer privileges.

Custom: All the members in this team have different privileges.

  1. Enter Description (optional) to help you identify the teams after you create and then click Apply

If the original user privilege is not equal to the team privilege for a specific org/network, higher privilege will take effect.

Assign members to teams

  1. Go to the team management tab

  2. Find the teams that you want to add the member in the Dropdown menu.

  1. Click Add Member and then add the member you want

SAML SSO

A SAML SSO function that allows MSPs to manage their team members using their own central authentication databases. Microsoft Active Directory Federation Services (ADFS) will be supported.

By enabling the SAML SSO function, a specific SSO login URL will be generated to handle the authentication tokens from external identity providers (IdP).

Custom Path: It allows MSPs to customize the ending URL, making it easier to be memorized by users.

Default Idp: IdP means the identity providers, The authority on a user's identity. It knows the user's username, password, and any groups/attributes. Currently, it is ADFS. Before selecting the idp, you need to create the Idp in idp list.

MSP admins can easily add a new IdP source by uploading the *.xml metadata from IdPs. Some IdP metadata might not contain a full IdP login URL, users have to input the login URL manually to make sure SSO login redirects successfully.

MSP Administrator

  • Whoever adds the MSP license is the MSP admin

  • The MSP admin can invite as many MSP admin as MSP needs. No more license is required

  • Only the MSP Admin has the MSP view and does management between Org’s

Detail Configuration Spec you can refer to .

https://docs.engenius.ai/cloud-configuration-guide/topics/saml-sso-with-adfs/feature-overview