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Cloud User Manual
  • What is EnGenius Cloud?
  • Getting Started
    • Signing Up
    • Logging On
    • Registering Devices to Organization
    • Assigning Devices to Network
    • Device Setup
      • QIG
      • Troubleshooting ECW AP
        • LED Status
        • Default SSIDs
        • Login to Local Access Page
      • Label information
  • Working with Organization Trees
    • Organization
    • Hierarchy View
    • Network
  • Managing Devices
    • Managing Camera
      • Recording Playback and smart Motion Search
      • Configure and Check Camera Details
        • Camera AI settings
        • Region & Cross Lines
      • Video Walls
      • AI-Powered Search
    • Managing Gateway
      • Configure and Check Gateway Details
      • VPN Status
    • Managing Access Points
      • Diag Tools
      • Configure and Check AP Details
      • AirGuard
    • Managing Switches
      • Diag Tools
      • PoE scheduling
      • Getting Switch Analytics
      • PD/Auto-Cam Lifeguard
      • VLANs
      • Mirror
      • Link Aggregation
    • Managing PDU
      • Outlet Summary
      • Outlet Scheduling
      • Outlet AutoReboot
      • Alerts
      • Diag Tool
      • LCD Panel
    • Managing Clients
      • Client Timeline
    • Device Map Location
    • Floor Plans
    • Topology
  • Configuring Networks
    • Configuring Access Points
      • Configuring SSIDs
        • 802.11 Settings
        • Configuring Security
        • SmartCasting
        • Client IP Addressing
        • Dynamic VLAN Pooling
        • Advanced Settings
        • QoS
        • Captive Portal
        • LDAP server
        • Active Directory
        • Azure AD
        • Voucher Service
        • Configuring Splash Page
        • Access control
        • Clone SSID
        • Hotspot 2.0
        • Application Control
        • Layer 3 (L3) outbound firewall
        • Examples
      • Configuring Radio
      • Configuring Cloud RADIUS
      • Configuring MyPSK
      • Configuring VLAN
    • Configuring Switch
      • System & Protocols
      • Templates
    • Configuring Gateway
      • Configuring Interface
        • WAN
        • LAN
        • Static Route
        • Policy Route
      • Configuring Site to Site VPN
      • Configuring Client VPN
        • VPN settings for IOS
        • VPN settings for Mac OS
        • VPN settings for Android
        • VPN settings for Windows 10
      • Configure ESG VPN Users
      • Configuring Firewall
    • Configuring PDU
      • Template
    • Configuring Camera
      • Quality & Retention
    • Firmware Upgrade
    • General Settings
    • Client Access Control
  • Analytics
    • Device Events
    • System Events
    • Config Logs
  • MSP Portal
    • Dashboard
    • Teams
    • Inventory & License
    • Clone Org & Networks
  • Managing Organizations
    • Managing Device Inventory and License
    • Privacy
    • Backup & Restore
      • Configuration Template
  • Managing Team Members
    • Roles and Permissions
  • Notification & Alerts
    • Notification Center
    • Configuring Alert Settings
  • Mobile App
  • Get Remote Support
  • Security
    • Two Factor Authentication
    • RadSec Certificate
  • Report
  • Appendix
    • Access Point LED Behavior
    • ESG LED Behavior
    • SSID Troubleshooting Naming Rules
    • Firewall rules
      • Global Site
      • Japan Site
  • Configuration Guide
    • SAML SSO with ADFS
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On this page
  • Configuring the Outlet Reboot
  • Outlet Timeout settings
  • Reset Autoreboot Attempts
  • Why do we need the "Reset" feature in the AutoReboot function?
  • How to Configure

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  1. Managing Devices
  2. Managing PDU

Outlet AutoReboot

Last updated 4 months ago

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If Outlet AutoReboot is Enabled, PDU will perform a power cycle for outlets that are ON when communication with the assigned website/IP address is lost.

You can access this page from Manage > PDUs > Detail > AutoReboot

Outlet AutoReboot will not be able to function when the outlet's never power off is Enabled.

Configuring the Outlet Reboot

To configure the outlet reboot, complete the following steps:

  1. Select the outlet from the list and click Edit.

  1. Enable the AutoReboot function.

  2. Specify the condition that prompts an auto reboot and enter the host details.

  1. Click OK and then click Apply.

Outlet Timeout settings

This allows you to configure the Autoreboot timeout settings.

  • AutoReboot Ping interval: the time period that will ping to the connected devices.

  • AutoReboot Delay Time: Sets the amount of time before AutoReboot resumes pinging once an auto reboot has been performed.

  • AutoReboot Attempts: Amount of auto-reboots to attempt when communication with a website/IP address is lost.

Reset Autoreboot Attempts

The Reset action will appear when the outlet has reached the maximum number of auto-reboot attempts. The AutoReboot feature uses Ping to check if devices connected to its outlets are working properly. If the "Pinged Host" encounters ongoing network issues, the PDU automatically reboots the related outlet to resolve the problem. This is particularly useful in unmanned locations, as it minimizes downtime, reduces the need for manual intervention, and ensures the stable operation of critical infrastructure.

Why do we need the "Reset" feature in the AutoReboot function?

Currently, the releated outlet will STOP the AutoReboot mechanism once the maximum number of AutoReboot attempts has been reached.

However, after the administrator resolves the issue with the abnormal device connected to the outlet, they may not always be aware that the AutoReboot function has stopped.

To address this challenge, a new feature "Reset" Action is introduced to allow the AutoReboot mechanism to be restarted directly from the cloud interface.

How to Configure

When an outlet reaches the maximum reboot attempts, EnGenius Cloud will show a "Reset" button in the "TIMEOUT SETTINGS" section of the AutoReboot page, located under MANAGE > PDU > PDU List > Click Specific PDU > Detail, prompting the user to take action.

After clicking "Reset" to allow the AutoReboot mechanism to be restarted. It requires firmware: v1.0.20 or later.

While the outlet is attempting to reboot, adjusting the configuration of other outlets will reset the ongoing reboot attempts.