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Cloud User Manual
Cloud User Manual
  • What is EnGenius Cloud?
  • Getting Started
    • Signing Up
    • Logging On
    • Registering Devices to Organization
    • Assigning Devices to Network
    • Device Setup
      • QIG
      • Troubleshooting ECW AP
        • LED Status
        • Default SSIDs
        • Login to Local Access Page
      • Label information
  • Working with Organization Trees
    • Organization
    • Hierarchy View
    • Network
  • Managing Devices
    • Managing Camera
      • Recording Playback and smart Motion Search
      • Configure and Check Camera Details
        • Camera AI settings
        • Region & Cross Lines
      • Video Walls
      • AI-Powered Search
    • Managing Gateway
      • Configure and Check Gateway Details
      • VPN Status
    • Managing Access Points
      • Diag Tools
      • Configure and Check AP Details
      • AirGuard
    • Managing Switches
      • Diag Tools
      • PoE scheduling
      • Getting Switch Analytics
      • PD/Auto-Cam Lifeguard
      • VLANs
      • Mirror
      • Link Aggregation
    • Managing PDU
      • Outlet Summary
      • Outlet Scheduling
      • Outlet AutoReboot
      • Alerts
      • Diag Tool
      • LCD Panel
    • Managing Clients
      • Client Timeline
    • Device Map Location
    • Floor Plans
    • Topology
  • Configuring Networks
    • Configuring Access Points
      • Configuring SSIDs
        • 802.11 Settings
        • Configuring Security
        • SmartCasting
        • Client IP Addressing
        • Dynamic VLAN Pooling
        • Advanced Settings
        • QoS
        • Captive Portal
        • LDAP server
        • Active Directory
        • Azure AD
        • Voucher Service
        • Configuring Splash Page
        • Access control
        • Clone SSID
        • Hotspot 2.0
        • Application Control
        • Layer 3 (L3) outbound firewall
        • Examples
      • Configuring Radio
      • Configuring Cloud RADIUS
      • Configuring MyPSK
      • Configuring VLAN
    • Configuring Switch
      • System & Protocols
      • Templates
    • Configuring Gateway
      • Configuring Interface
        • WAN
        • LAN
        • Static Route
        • Policy Route
      • Configuring Site to Site VPN
      • Configuring Client VPN
        • VPN settings for IOS
        • VPN settings for Mac OS
        • VPN settings for Android
        • VPN settings for Windows 10
      • Configure ESG VPN Users
      • Configuring Firewall
    • Configuring PDU
      • Template
    • Configuring Camera
      • Quality & Retention
    • Firmware Upgrade
    • General Settings
    • Client Access Control
  • Analytics
    • Device Events
    • System Events
    • Config Logs
  • MSP Portal
    • Dashboard
    • Teams
    • Inventory & License
    • Clone Org & Networks
  • Managing Organizations
    • Managing Device Inventory and License
    • Privacy
    • Backup & Restore
      • Configuration Template
  • Managing Team Members
    • Roles and Permissions
  • Notification & Alerts
    • Notification Center
    • Configuring Alert Settings
  • Mobile App
  • Get Remote Support
  • Security
    • Two Factor Authentication
    • RadSec Certificate
  • Report
  • Appendix
    • Access Point LED Behavior
    • ESG LED Behavior
    • SSID Troubleshooting Naming Rules
    • Firewall rules
      • Global Site
      • Japan Site
  • Configuration Guide
    • SAML SSO with ADFS
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On this page
  • ECW AP Installation
  • ECW AP Package Contents
  • Minimum Access Requirement
  • ECS Switch Installation
  • ECS Switch Package Contents
  • Connecting to ECS Switch
  • Login to the ECS Switch Local Access Page

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  1. Getting Started

Device Setup

This section will provide device setup information to let users prepare ECW access points and ECS switches for device integration with EnGenius Cloud.

Last updated 4 years ago

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ECW AP Installation

ECW AP Package Contents

-ECW115

Minimum Access Requirement

Power source option - An ECW AP device can be powered by an 802.3af/at-compliant PoE device or by DC12V input

Do not use both power sources at the same time.

Ethernet port:

  • LAN (PoE): Uplink port accepts an 802.3af/at power source.

  • LAN2: Data link if this port is built on a device.

Connect the AP to Internet:

You need to find a way to let the Cloud AP be able to access internet, so it can be managed by EnGenius Cloud.

  • Connect the uplink LAN port to a switch port or port of router: This is the most common way to let AP be able to access Internet. (Note: please make sure the port is internet accessible by connecting a notebook to the port and browse the internet)

  • Use your existing Cloud-managed ECW AP to mesh the new AP: Sometimes the place the AP installed is not accessible with Ethernet cable, then you can leverage EnGenius Mesh technology to mesh the new AP to your existing cloud-managed ECW AP.

  • After internet connected, you will see Power LED blinking until the AP is able to communicate with EnGenius Cloud and the LED becomes steady lid. Usually it will take about 8 mins if there is new firmware available to upgrade.

  • If the LED keeps blinking, then there could be some issues like no IP address, or local proxy server setting required...etc. To set static IP or Proxy, or managed VLAN, you can login to Local Access Page through Managed SSID of the AP.

ECS Switch Installation

ECS Switch Package Contents

Connecting to ECS Switch

A) Connect the supplied power adapter (or power cord) to the switch and plug the other end into an electrical outlet. Verify the power LED indicator is lit on the switch. Wait for the switch to complete boot up. It might take few minutes to complete the process.

B) Connect one end of a category 5/6 Ethernet cable into the gigabit (10/100/1000) Ethernet port on the switch’s front panel and the other end to the Ethernet port on the computer. Verify that the LED on the Ethernet port of the switch is green.

Login to the ECS Switch Local Access Page

The switch's default IP address setting is DHCP client mode, which will get an IP address from the DHCP server. It will automatically change to static IP address assignment if the switch cannot get an IP address from the DHCP server within two minutes of booting up.

If your switch cannot get an IP address from local DHCP server, or you would like to use static IP address assignment, you may follow the below procedures to manage your computer connection to the switch via a static IP address.

IP address configuration on your computer:

A) Once your computer is on, configure the settings of your network adapter. Open Network Connections > Local Area Connection > Internet Protocol Version 4 (TCP/IPv4) > Properties

B) Select Use the following IP address and make the following entries:

  • IP Address: 192.168.0.10 (or any address in the 192.168.0.x network)

  • Subnet mask: 255.255.255.0

Login to ECS Switch

A) Open a web browser on your computer. In the address bar of the web browser, enter the ECS switch IP address and hit enter.

B) The default username is admin and the password is password. We strongly recommend that you change these as soon as possible. Enter the username and password of the switch and then click Login.

*Your model number may be different in the web browser interface.

C) ECS Switch local access page will appear.

Instead of default DHCP settings on ECS switch, users may choose a static IP address setting for their deployed network. Remember to open System > Static Route to setup the static IP address/gateway settings on the switch in this case.

ECW120 Package Contents
ECW220/230 Package Contents
ECW115 Package Contents