LogoLogo
Release NoteMicrositeWhite PapersCloud License
Cloud User Manual
Cloud User Manual
  • What is EnGenius Cloud?
  • Getting Started
    • Signing Up
    • Logging On
    • Registering Devices to Organization
    • Assigning Devices to Network
    • Device Setup
      • QIG
      • Troubleshooting ECW AP
        • LED Status
        • Default SSIDs
        • Login to Local Access Page
      • Label information
  • Working with Organization Trees
    • Organization
    • Hierarchy View
    • Network
  • Managing Devices
    • Managing Camera
      • Recording Playback and smart Motion Search
      • Configure and Check Camera Details
        • Camera AI settings
        • Region & Cross Lines
      • Video Walls
      • AI-Powered Search
    • Managing Gateway
      • Configure and Check Gateway Details
      • VPN Status
    • Managing Access Points
      • Diag Tools
      • Configure and Check AP Details
      • AirGuard
    • Managing Switches
      • Diag Tools
      • PoE scheduling
      • Getting Switch Analytics
      • PD/Auto-Cam Lifeguard
      • VLANs
      • Mirror
      • Link Aggregation
    • Managing PDU
      • Outlet Summary
      • Outlet Scheduling
      • Outlet AutoReboot
      • Alerts
      • Diag Tool
      • LCD Panel
    • Managing Clients
      • Client Timeline
    • Device Map Location
    • Floor Plans
    • Topology
  • Configuring Networks
    • Configuring Access Points
      • Configuring SSIDs
        • 802.11 Settings
        • Configuring Security
        • SmartCasting
        • Client IP Addressing
        • Dynamic VLAN Pooling
        • Advanced Settings
        • QoS
        • Captive Portal
        • LDAP server
        • Active Directory
        • Azure AD
        • Voucher Service
        • Configuring Splash Page
        • Access control
        • Clone SSID
        • Hotspot 2.0
        • Application Control
        • Layer 3 (L3) outbound firewall
        • Examples
      • Configuring Radio
      • Configuring Cloud RADIUS
      • Configuring MyPSK
      • Configuring VLAN
    • Configuring Switch
      • System & Protocols
      • Templates
    • Configuring Gateway
      • Configuring Interface
        • WAN
        • LAN
        • Static Route
        • Policy Route
      • Configuring Site to Site VPN
      • Configuring Client VPN
        • VPN settings for IOS
        • VPN settings for Mac OS
        • VPN settings for Android
        • VPN settings for Windows 10
      • Configure ESG VPN Users
      • Configuring Firewall
    • Configuring PDU
      • Template
    • Configuring Camera
      • Quality & Retention
    • Firmware Upgrade
    • General Settings
    • Client Access Control
  • Analytics
    • Device Events
    • System Events
    • Config Logs
  • MSP Portal
    • Dashboard
    • Teams
    • Inventory & License
    • Clone Org & Networks
  • Managing Organizations
    • Managing Device Inventory and License
    • Privacy
    • Backup & Restore
      • Configuration Template
  • Managing Team Members
    • Roles and Permissions
  • Notification & Alerts
    • Notification Center
    • Configuring Alert Settings
  • Mobile App
  • Get Remote Support
  • Security
    • Two Factor Authentication
    • RadSec Certificate
  • Report
  • Appendix
    • Access Point LED Behavior
    • ESG LED Behavior
    • SSID Troubleshooting Naming Rules
    • Firewall rules
      • Global Site
      • Japan Site
  • Configuration Guide
    • SAML SSO with ADFS
Powered by GitBook
On this page
  • Enable Voucher Service
  • Management URL and Access Plan
  • Management URL
  • Access Plan
  • Plan Start Time
  • Managing Voucher Users
  • Generating Guest Pass
  • Managing Voucher User
  • Print the Voucher User Info

Was this helpful?

Export as PDF
  1. Configuring Networks
  2. Configuring Access Points
  3. Configuring SSIDs

Voucher Service

Last updated 10 months ago

Was this helpful?

This guide is intended to help you set up your network to generate and accept vouchers. With vouchers, you control access on a per-user basis by generating guest passes you can provide to users.

Vouchers can be set to specific time increments and are ideal for hotels, coffee shops, apartments, etc. where you want to limit network access to users for a specific period of time.

Enable Voucher Service

Enable the voucher service by clicking Configure > SSID > Captive portal > Voucher Service.

Note

  1. Please make sure that the Security Type at Configure > SSID > Association has been configured as open or WPA2 PSK before trying to enable Voucher Service. Since the Voucher Service is capable of generating user/password randomly, it can not work with a dedicated WPA2 Enterprise authentication server.

  2. Please make sure you add the Front desk account to the EnGenius Cloud by adding user front-desk privilege before you click to send a notification to the Front desk manager.

Remember to click on the Apply button at the top-right corner to confirm your change on SSID settings.

Management URL and Access Plan

Management URL

For each enabled voucher service, a dedicated Management URL is created. Any team members who have permissions of Front-desk Manager or Administrator can log in that specific URL and manage Voucher Users there.

Access Plan

In addition, you can create different Plans for voucher user to identify how long a voucher user can access the network (Access Time) and how many simultaneous login are allowed for that user (Simultaneous Login).

Plan Start Time

The plan start time is an option that defines the plan of voucher service is activated when an account is created or after the account's first login.

Managing Voucher Users

Generating Guest Pass

The first page after you login the Management URL of Voucher Service allows you to generate guest account/password with different manners:

A network Administrator or Front-desk Manager can firstly select a access plan and then select to generate account/password of voucher user automatically or manually. Auto Generation allows you to generate Guest pass in batch , you can fill in the number of the Guest Pass you want to create.

Managing Voucher User

Click on the User Management Button in the toolbar.

A Guest Management Page is performed to list all generated voucher user. You can edit the properties of a voucher user by clicking the user_id of that user or pick the users in that list to delete.

Print the Voucher User Info

In the Guest Management Page, you can also select the users and click on the print button to print the voucher info for end-user. This feature allows you to print voucher users in batch.