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Cloud User Manual
Cloud User Manual
  • What is EnGenius Cloud?
  • Getting Started
    • Signing Up
    • Logging On
    • Registering Devices to Organization
    • Assigning Devices to Network
    • Device Setup
      • QIG
      • Troubleshooting ECW AP
        • LED Status
        • Default SSIDs
        • Login to Local Access Page
      • Label information
  • Working with Organization Trees
    • Organization
    • Hierarchy View
    • Network
  • Managing Devices
    • Managing Camera
      • Recording Playback and smart Motion Search
      • Configure and Check Camera Details
        • Camera AI settings
        • Region & Cross Lines
      • Video Walls
      • AI-Powered Search
    • Managing Gateway
      • Configure and Check Gateway Details
      • VPN Status
    • Managing Access Points
      • Diag Tools
      • Configure and Check AP Details
      • AirGuard
    • Managing Switches
      • Diag Tools
      • PoE scheduling
      • Getting Switch Analytics
      • PD/Auto-Cam Lifeguard
      • VLANs
      • Mirror
      • Link Aggregation
    • Managing PDU
      • Outlet Summary
      • Outlet Scheduling
      • Outlet AutoReboot
      • Alerts
      • Diag Tool
      • LCD Panel
    • Managing Clients
      • Client Timeline
    • Device Map Location
    • Floor Plans
    • Topology
  • Configuring Networks
    • Configuring Access Points
      • Configuring SSIDs
        • 802.11 Settings
        • Configuring Security
        • SmartCasting
        • Client IP Addressing
        • Dynamic VLAN Pooling
        • Advanced Settings
        • QoS
        • Captive Portal
        • LDAP server
        • Active Directory
        • Azure AD
        • Voucher Service
        • Configuring Splash Page
        • Access control
        • Clone SSID
        • Hotspot 2.0
        • Application Control
        • Layer 3 (L3) outbound firewall
        • Examples
      • Configuring Radio
      • Configuring Cloud RADIUS
      • Configuring MyPSK
      • Configuring VLAN
    • Configuring Switch
      • System & Protocols
      • Templates
    • Configuring Gateway
      • Configuring Interface
        • WAN
        • LAN
        • Static Route
        • Policy Route
      • Configuring Site to Site VPN
      • Configuring Client VPN
        • VPN settings for IOS
        • VPN settings for Mac OS
        • VPN settings for Android
        • VPN settings for Windows 10
      • Configure ESG VPN Users
      • Configuring Firewall
    • Configuring PDU
      • Template
    • Configuring Camera
      • Quality & Retention
    • Firmware Upgrade
    • General Settings
    • Client Access Control
  • Analytics
    • Device Events
    • System Events
    • Config Logs
  • MSP Portal
    • Dashboard
    • Teams
    • Inventory & License
    • Clone Org & Networks
  • Managing Organizations
    • Managing Device Inventory and License
    • Privacy
    • Backup & Restore
      • Configuration Template
  • Managing Team Members
    • Roles and Permissions
  • Notification & Alerts
    • Notification Center
    • Configuring Alert Settings
  • Mobile App
  • Get Remote Support
  • Security
    • Two Factor Authentication
    • RadSec Certificate
  • Report
  • Appendix
    • Access Point LED Behavior
    • ESG LED Behavior
    • SSID Troubleshooting Naming Rules
    • Firewall rules
      • Global Site
      • Japan Site
  • Configuration Guide
    • SAML SSO with ADFS
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On this page
  • Edit Network
  • Local Credential
  • Local Web pages
  • SNMP
  • LED Light
  • LAN Port settings (for ECW115AP & ECW215AP only)
  • LAN Port settings (for ECW130AP only)
  • System Reserved IP Range
  • Message for blocked Clients
  • Advanced settings
  • Presence reporting
  • Traffic log
  • Remote System Log
  • LLDP on Gateways

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  1. Configuring Networks

General Settings

Last updated 2 months ago

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General settings allow you to configure network settings, AP network-wide settings, and so do switches and gateways. Click Configure > General Setting to access this screen.

Edit Network

Network name, country, and timezone can be edited as needed. Follow the steps below to edit a network.

  1. Click edit button to change network name

  2. Select Country, Timezone, and then click Apply

Local Credential

This feature allows you to configure the login account of local web GUI for devices. The settings here apply to all APs and Switches in this Network.

Note that the username and password could be blank if you don't want to change device login account of local web GUI.

Local Web pages

Users can configure the device's web server (local web access) to enforce HTTPS-only access. This will ensure that the device web server, including components such as the LSP or local GUI, redirects HTTP requests to HTTPS.

Access Control means you can control the devices in the networks to enable/disable LSP or local GUI.

Better to know

Extender series switches and APs in the ECW1xx series do not support HTTPs-only on local web pages.

SNMP

Simple network management protocol (SNMP) allows network administrators to query devices for various information. We allow SNMP polling to gather information either from the access points, switches, or PDUs. Please notice that the switch extender does not support SNMP.

  • SNMP State: Select V1/V2c to allow SNMP managers using SNMP to access the devices in this network.

  • Community String: This field is used when you select V1/V2c. Enter the password for the incoming SNMP request from the management station.

LED Light

This allows you to enable all AP's LED lights in the current network.

LAN Port settings (for ECW115AP & ECW215AP only)

This allows you to configure LAN port settings on ECW115 & ECW215AP. SSID on LAN currently is only supported on LAN3.

VLAN Mode

Tagged Device Only : Allow only 1 inbound tagged frame, for example if the IP phone is attached and has a tagged frame as a PVID.

Untagged Device Only: Allow only 1 inbound untagged frame, and add a PVID tag to the frames ; the switch port defines the VLAN. For example , If IP phone is attached, specify the PVID as Voice VLAN, so the IP phone traffic will be tagged with the PVID and join the Voice VLAN in the Network.

Bypass All : Allowed specified multiple VLAN tag frames (in our case here, allow all VLANs) and untagged VLAN : bypass the frames.

Supported SSID Parameters on SSID on LAN

SSID Parameter
Support on LAN ports

Open

Y

WPA2-PSK

N

WPA2-Enterprise

WPA3-Enterprise

supports only “EnGenius Cloud RADIUS" and "Custom RADIUS"

Captive Portal

  • Not supported for Voucher Service, my LDAP server, Google LDAP, and Azure AD.

  • Not supported for Custom RADIUS with a third server.

VLAN

Y

L2 Isolation

Y

Client IP Addressing

Supports only NAT and Bridge Mode.

Access Control

Y

LAN Port settings (for ECW130AP only)

ECW130 supports dual ports to do link aggregation. After you do the Link Aggregation, you still can

override the setting under the AP detail page.

System Reserved IP Range

When using NAT (AP DHCP) and captive portal, AP will leverage a range of IP addresses as default. If user unconsciously configures their local Network to conflict with the range, it will cause problems. the user is able to change the System reserved range if they cannot change their local LAN IP address range.

SSID > Wireless > IP Addressing (NAT/Bridge). Click “Change” will redirect to the Network-wide setting

General Settings > AP > System Reserved IP Range

Message for blocked Clients

Clients can be blocked from accessing the network. When these clients attempt to connect to the network and open a web browser, they will be redirected to a blocked message. The Network-wide Default block message is configured on a per-network basis. The message is set in the Network-wide > General Settings > AP page.

The blocked splash page below will be presented below to the blocked clients.

Advanced settings

Presence reporting

For applications like CRM tools, presence analytics, or location-aware services which need to continuously gather presence data of wireless clients, EnGenius Cloud Acess Points are capable of delivering real-time presence data to fulfill the requirement.

EnGenius Presence Service can have cloud-managed APs continuously gathering 802.11 probe request frames sent by wireless clients and then sending the data to 3rd party servers configured in EnGenius Cloud.

Configuration

In EnGeniusCloud, the configuration of presence service is at

General Settings > AP > Advanced Settings

the following parameters can be configured on the page:

Parameters

Description

Server Location

3rd party server address

Key

Secret used to generate a SHA256 HMAC signature, over the payload (the JSON message). The signature is then added to a custom HTTP header (“Signature”) in the POST message.

Interval

The Interval between two consecutive messages has been sent.

Traffic log

Traffic log feeds wireless client info to remote Syslog server. Note that enabling this setting will severely degrade AP performance. To enable this function, the syslog server must be enabled.

Remote System Log

The Remote System Log gives you the capability to remotely log Syslog events from a device on EnGenius Cloud to your external logging server.

You can enable and configure the remote logging feature from Configure → General setting→ Syslog server.

  • Status: Enable to open the function to the remote system log.

  • Log server address: Specify the IP address or hostname of the Syslog server.

  • Log server port: Specify the port of the Syslog server. The default port is 514.

LLDP on Gateways

Link Layer Discovery Protocol (LLDP) is a vendor-neutral Layer 2 protocol used for network device discovery and topology mapping. It enables devices to advertise and receive information about directly connected neighbors.

By default, LLDP is enabled on the gateway. However, it can introduce high CPU usage, especially in environments with a large number of devices. To optimize performance, users have the option to enable or disable LLDP as needed.

Must know

This feature requires gateway firmware V1.2.65 or later versions. Disabling LLDP will cause your network topology to be incorrect.