General Settings

General settings allow you to configure Network settings, AP network-wide settings and so do Switches. Click Configure > General Setting to access this screen.

Edit Network

Network name, country, and timezone can be edited as needed. Follow the steps below to edit a network.

  1. Click edit button to change network name

  2. Select Country, Timezone, and then click Apply

Local Credential

This feature allows you to configure the login account of local web GUI for devices. The settings here apply to all APs and Switches in this Network.

Note that username and password could be blank if you don't want to change device login account of local web GUI.


Simple network management protocol (SNMP) allows network administrators to query devices for various information. We allow SNMP polling to gather information either from the access points, switches, or PDUs. Please notice that the switch extender does not support SNMP.

  • SNMP State: Select V1/V2c to allow SNMP managers using SNMP to access the devices in this network.

  • Community String: This field is used when you select V1/V2c. Enter the password for the incoming SNMP request from the management station.

LED Light

This allows you to enable all AP's LED lights in the current network.

LAN Port settings (for ECW115AP & ECW215AP only)

This allows you to configure LAN port settings on ECW115 & ECW215AP. SSID on LAN currently is only supported on LAN3.


Tagged Device Only : Allow only 1 inbound tagged frame, for example if the IP phone is attached and has a tagged frame as a PVID.

Untagged Device Only: Allow only 1 inbound untagged frame, and add a PVID tag to the frames ; the switch port defines the VLAN. For example , If IP phone is attached, specify the PVID as Voice VLAN, so the IP phone traffic will be tagged with the PVID and join the Voice VLAN in the Network.

Bypass All : Allowed specified multiple VLAN tag frames (in our case here, allow all VLANs) and untagged VLAN : bypass the frames.

Supported SSID Parameters on SSID on LAN

SSID ParameterSupport on LAN ports







supports only “EnGenius Cloud RADIUS" and "Custom RADIUS"

Captive Portal

  • Not supported for Voucher Service, my LDAP server, Google LDAP, and Azure AD.

  • Not supported for Custom RADIUS with a third server.



L2 Isolation


Client IP Addressing

Supports only NAT and Bridge Mode.

Access Control


LAN Port settings (for ECW130AP only)

ECW130 supports dual ports to do link aggregation. After you do the Link Aggregation, you still can

override the setting under the AP detail page.

System Reserved IP Range

When using NAT (AP DHCP) and captive portal, AP will leverage a range of IP addresses as default. If user unconsciously configures their local Network to conflict with the range, it will cause problems. the user is able to change the System reserved range if they cannot change their local LAN IP address range.

SSID > Wireless > IP Addressing (NAT/Bridge). Click “Change” will redirect to the Network-wide setting

General Settings > AP > System Reserved IP Range

Message for blocked Clients

Clients can be blocked from accessing the network. When these clients attempt to connect to the network and open a web browser, they will be redirected to a blocked message. The Network-wide Default block message is configured on a per-network basis. The message is set in the Network-wide > General Settings > AP page.

The blocked splash page below will be presented below to the blocked clients.

Advanced settings

Presence reporting

For applications like CRM tools, presence analytics, or location-aware services which need to continuously gather presence data of wireless clients, EnGenius Cloud Acess Points are capable of delivering real-time presence data to fulfill the requirement.

EnGenius Presence Service can have cloud-managed APs continuously gathering 802.11 probe request frames sent by wireless clients and then sending the data to 3rd party servers configured in EnGenius Cloud.


In EnGeniusCloud, the configuration of presence service is at

General Settings > AP > Advanced Settings

the following parameters can be configured on the page:



Server Location

3rd party server address


Secret used to generate a SHA256 HMAC signature, over the payload (the JSON message). The signature is then added to a custom HTTP header (“Signature”) in the POST message.


The Interval between two consecutive messages has been sent.

Traffic log

Traffic log feeds wireless client info to remote Syslog server. Note that enabling this setting will severely degrade AP performance. To enable this function, the syslog server must be enabled.

Remote System Log

The Remote System Log gives you the capability to remotely log Syslog events from a device on EnGenius Cloud to your external logging server.

You can enable and configure the remote logging feature from Configure → General setting→ Syslog server.

  • Status: Enable to open the function to the remote system log.

  • Log server address: Specify the IP address or hostname of the Syslog server.

  • Log server port: Specify the port of the Syslog server. The default port is 514.

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