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Cloud User Manual
Cloud User Manual
  • What is EnGenius Cloud?
  • Getting Started
    • Signing Up
    • Logging On
    • Registering Devices to Organization
    • Assigning Devices to Network
    • Device Setup
      • QIG
      • Troubleshooting ECW AP
        • LED Status
        • Default SSIDs
        • Login to Local Access Page
      • Label information
  • Working with Organization Trees
    • Organization
    • Hierarchy View
    • Network
  • Managing Devices
    • Managing Camera
      • Recording Playback and smart Motion Search
      • Configure and Check Camera Details
        • Camera AI settings
        • Region & Cross Lines
      • Video Walls
      • AI-Powered Search
    • Managing Gateway
      • Configure and Check Gateway Details
      • VPN Status
    • Managing Access Points
      • Diag Tools
      • Configure and Check AP Details
      • AirGuard
    • Managing Switches
      • Diag Tools
      • PoE scheduling
      • Getting Switch Analytics
      • PD/Auto-Cam Lifeguard
      • VLANs
      • Mirror
      • Link Aggregation
    • Managing PDU
      • Outlet Summary
      • Outlet Scheduling
      • Outlet AutoReboot
      • Alerts
      • Diag Tool
      • LCD Panel
    • Managing Clients
      • Client Timeline
    • Device Map Location
    • Floor Plans
    • Topology
  • Configuring Networks
    • Configuring Access Points
      • Configuring SSIDs
        • 802.11 Settings
        • Configuring Security
        • SmartCasting
        • Client IP Addressing
        • Dynamic VLAN Pooling
        • Advanced Settings
        • QoS
        • Captive Portal
        • LDAP server
        • Active Directory
        • Azure AD
        • Voucher Service
        • Configuring Splash Page
        • Access control
        • Clone SSID
        • Hotspot 2.0
        • Application Control
        • Layer 3 (L3) outbound firewall
        • Examples
      • Configuring Radio
      • Configuring Cloud RADIUS
      • Configuring MyPSK
      • Configuring VLAN
    • Configuring Switch
      • System & Protocols
      • Templates
    • Configuring Gateway
      • Configuring Interface
        • WAN
        • LAN
        • Static Route
        • Policy Route
      • Configuring Site to Site VPN
      • Configuring Client VPN
        • VPN settings for IOS
        • VPN settings for Mac OS
        • VPN settings for Android
        • VPN settings for Windows 10
      • Configure ESG VPN Users
      • Configuring Firewall
    • Configuring PDU
      • Template
    • Configuring Camera
      • Quality & Retention
    • Firmware Upgrade
    • General Settings
    • Client Access Control
  • Analytics
    • Device Events
    • System Events
    • Config Logs
  • MSP Portal
    • Dashboard
    • Teams
    • Inventory & License
    • Clone Org & Networks
  • Managing Organizations
    • Managing Device Inventory and License
    • Privacy
    • Backup & Restore
      • Configuration Template
  • Managing Team Members
    • Roles and Permissions
  • Notification & Alerts
    • Notification Center
    • Configuring Alert Settings
  • Mobile App
  • Get Remote Support
  • Security
    • Two Factor Authentication
    • RadSec Certificate
  • Report
  • Appendix
    • Access Point LED Behavior
    • ESG LED Behavior
    • SSID Troubleshooting Naming Rules
    • Firewall rules
      • Global Site
      • Japan Site
  • Configuration Guide
    • SAML SSO with ADFS
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  • ECW AP's
  • ECS Switches

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  1. Getting Started
  2. Device Setup

Label information

Last updated 4 years ago

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ECW AP's

The first step is to get the serial numbers of the Cloud equipment you want to add to your cloud account. The serial number can be found on the box of the Cloud AP (ECW) or Cloud switch (ECS). An example of each is below:

  1. Model number of ECW AP

2. Serial Number of ECW AP (This string of information that is added in the Cloud GUI)

3. Hardware version on ECW AP

The serial number for an ECW AP can also be found on the sticker on the back on the unit (check where you plug in the Ethernet cords into the ECW AP)

Below is an example of the sticker on the back on an ECW220 AP.

As you can see the sticker on the back of the AP has the MAC address of the AP as well. It has the following items:

1.Model of AP

2.Serial number of ECW AP (This string of information that is added in the Cloud GUI)

You can also find the serial number of the ECW AP In the GUI of the ECW AP, when you login into the unit.

Highlighted below is the information needed to add the AP to the Cloud GUI, if the information is obtained via login to the ECW AP locally in the web GUI.

1. Model of the AP

2. Serial Number of ECW AP (This string of information that is added in the Cloud GUI)

3. Firmware version the AP is currently running

ECS Switches

Below is the sticker that is on the box of the ECS switch

  1. Model of the ECS switch

2.Serial Number of ECW AP (This string of information that is added in the Gloud GUI)

3. Hardware version of the ECS switch

4.Firmware version that the switch came shipped with

Below is the information you find when you login to the ECS switch locally and go to System > Summary from the left hand column.

  1. Model of ECS Switch

2. Serial Number of ECW AP (This string of information that is added in the Gloud GUI)

3.Firmware version the switch is currently running

Fig 1: ECW Serial number on box
Fig 2: Back of AP
Fig 3: Sticker on back of ECW AP
Fig 4: Local Login information
Fig 5: Sticker on the ECS box
Fig 7: ECS Switch local login screen