Managing Clients
Last updated
Last updated
EnGenius Cloud provides management views that collect information about connected clients in your organization/hierarchy view/network.
Click Manage -> Clients to access this screen and double-click the organization/hierarchy view/network on the tree to change the scope.
The list of clients can be customized based on time intervals, and the chart can be customized based on time intervals and SSIDs. To change these parameters, use the appropriate dropdown menu at the top of the screen.
You can search for a client in the current client list by using the search. You can search by any parameter included in the search options, and it will attempt to match your query across all fields. You can also specify multiple parameters by clicking on the icon in the search box, as seen below:
This allows you to block clients on the current SSID that clients connected.
Once you want to unblock clients, please go to Configure > SSID > Access control to delete the Mac Address from the Block list.
This allows you to make clients VIP on the current SSID or on Network-wide that clients are connected.
Once you want to delete clients from the VIP list, please go to Configure > Access control to delete the Mac Address from the VIP list.
If you don't want to block clients permanently, you could just kick them so that they can connect again if they want to.
This will display the clients that are directly connected to the downlink port on switches.
Must know
ECS1xxx/2xxx requires switch firmware v1.2.85 or above.
ECS5xxx requires switch firmware v2.2.15 or above.
This will display clients that are assigned by the Gateway DHCP server.
You can also see this information regarding the client:
MAC Address - The MAC address of the client device in the packets sent from the device.
IP - Assigned IP address of the client device.
Hostname - Host Name of the client device.
OS - Operating System that the device is Running.
After configuring the client VPN and users are starting to connect, it may be useful to see how many and which client devices are connected to your network. To see connected client VPN devices, navigate to Manage > Clients > VPN Client
You can also see this information regarding the client:
Name: the name of the VPN client.
VPN IP: the IP of the VPN client.
Remote IP: the external IP of the VPN client.
