Global Site
cloud.engenius.ai
Below are the firewall rules that devices are needed to access EnGenius Cloud.
Cloud Devices
Cloud Services
Source IP
Destination IP
FQDN
Ports
Protocol (TCP/UDP/ICMP..)
Direction (Inbound / outbound / bi-direction)
AP, SW, GW, Ensky, PDU,CAM
Periodical Cloud communication,Firmware Upgrade,Real-Time Meter
Your Networks
any
swallow.production.engenius.ai
services.engenius.ai
dolphin-*.production.engenius.ai
deviceingress.production.engenius.ai
chicken.production.engenius.ai
443
TCP
Outbound
AP,SW ,GW, Ensky, PDU,CAM
Persistent Cloud communication
Your Networks
44.224.197.174
raccoon.production.engenius.ai
80
TCP
Outbound
AP
Cloud Radius
Your Networks
44.225.123.183
NA
1812/1813
TCP & UDP
Outbound
AP, SW , GW, Ensky, PDU
NTP time sychronization
Your Networks
any
NA
123
UDP
Outbound
CAM
NTP time sychronization
Your Networks
any
pool.ntp.org
123
UDP
Outbound
AP, SW , GW, Ensky, PDU
Remote Tunnel
Your Networks
44.236.43.29
sshserver-0.production.engenius.ai
22
TCP
Outbound
AP, SW,GW,Ensky,PDU, CAM
Splash Page,Firmware Upgrade
Your Networks
any
s3-us-west-2.amazonaws.com
falcon.production.engenius.ai
80/443
TCP
Outbound
CAM
Cloud AI Analytics
Your Networks
any
owl.production.engenius.ai
443
TCP
Outbound
CAM
WebRTC STUN & TURN communication
Your Networks
any
beaver-*.production.engenius.ai
3478
UDP
Outbound
CAM
WebRTC P2P Streaming
Your Networks
any
NA
1024 to 65535
UDP
Outbound
Below are the firewall rules needed to access the EnGenius Cloud API
Your Server
falcon.production.engenius.ai
443
Sending API requests to retrieve data from EnGenius Cloud
falcon.production.engenius.ai
Your Server
443
Receiving responses from EnGenius Cloud API
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