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Cloud User Manual
Cloud User Manual
  • What is EnGenius Cloud?
  • Getting Started
    • Signing Up
    • Logging On
    • Registering Devices to Organization
    • Assigning Devices to Network
    • Device Setup
      • QIG
      • Troubleshooting ECW AP
        • LED Status
        • Default SSIDs
        • Login to Local Access Page
      • Label information
  • Working with Organization Trees
    • Organization
    • Hierarchy View
    • Network
  • Managing Devices
    • Managing Camera
      • Recording Playback and smart Motion Search
      • Configure and Check Camera Details
        • Camera AI settings
        • Region & Cross Lines
      • Video Walls
      • AI-Powered Search
    • Managing Gateway
      • Configure and Check Gateway Details
      • VPN Status
    • Managing Access Points
      • Diag Tools
      • Configure and Check AP Details
      • AirGuard
    • Managing Switches
      • Diag Tools
      • PoE scheduling
      • Getting Switch Analytics
      • PD/Auto-Cam Lifeguard
      • VLANs
      • Mirror
      • Link Aggregation
    • Managing PDU
      • Outlet Summary
      • Outlet Scheduling
      • Outlet AutoReboot
      • Alerts
      • Diag Tool
      • LCD Panel
    • Managing Clients
      • Client Timeline
    • Device Map Location
    • Floor Plans
    • Topology
  • Configuring Networks
    • Configuring Access Points
      • Configuring SSIDs
        • 802.11 Settings
        • Configuring Security
        • SmartCasting
        • Client IP Addressing
        • Dynamic VLAN Pooling
        • Advanced Settings
        • QoS
        • Captive Portal
        • LDAP server
        • Active Directory
        • Azure AD
        • Voucher Service
        • Configuring Splash Page
        • Access control
        • Clone SSID
        • Hotspot 2.0
        • Application Control
        • Layer 3 (L3) outbound firewall
        • Examples
      • Configuring Radio
      • Configuring Cloud RADIUS
      • Configuring MyPSK
      • Configuring VLAN
    • Configuring Switch
      • System & Protocols
      • Templates
    • Configuring Gateway
      • Configuring Interface
        • WAN
        • LAN
        • Static Route
        • Policy Route
      • Configuring Site to Site VPN
      • Configuring Client VPN
        • VPN settings for IOS
        • VPN settings for Mac OS
        • VPN settings for Android
        • VPN settings for Windows 10
      • Configure ESG VPN Users
      • Configuring Firewall
    • Configuring PDU
      • Template
    • Configuring Camera
      • Quality & Retention
    • Firmware Upgrade
    • General Settings
    • Client Access Control
  • Analytics
    • Device Events
    • System Events
    • Config Logs
  • MSP Portal
    • Dashboard
    • Teams
    • Inventory & License
    • Clone Org & Networks
  • Managing Organizations
    • Managing Device Inventory and License
    • Privacy
    • Backup & Restore
      • Configuration Template
  • Managing Team Members
    • Roles and Permissions
  • Notification & Alerts
    • Notification Center
    • Configuring Alert Settings
  • Mobile App
  • Get Remote Support
  • Security
    • Two Factor Authentication
    • RadSec Certificate
  • Report
  • Appendix
    • Access Point LED Behavior
    • ESG LED Behavior
    • SSID Troubleshooting Naming Rules
    • Firewall rules
      • Global Site
      • Japan Site
  • Configuration Guide
    • SAML SSO with ADFS
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  • ECW120
  • ECW115
  • ECW160
  • ECW215
  • ECW220
  • ECW220S
  • ECW230
  • ECW230S
  • ECW260
  • ECW270
  • ECW336

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  1. Getting Started
  2. Device Setup
  3. Troubleshooting ECW AP

LED Status

Last updated 1 year ago

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ECW120

Status

LED / Color

State

Power On /Off

Power LED

Orange

Solid On / Off

Cloud Connected

Power LED

Orange

Solid On

Connecting to Cloud

Power LED

Orange

Flash

Cloud Disconnected

Power LED

Orange

Flash

No LAN Physical Connection

LAN LED

Blue

Off

LAN Connected

LAN LED

Blue

Solid On

LAN Transmitting

LAN LED

Blue

Flash

Wi-Fi Interface On / Off

2.4GHz / 5GHz

Blue/Green

Solid On / Off

Wi-Fi Transmitting

2.4GHz/ 5GHz

Blue/Green

Flash

Mesh Connection On / Off

Mesh LED

Blue

Solid On / Off

Mesh Auto Pairing

Power LED

Orange

Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)

Mesh Backbone Good

LAN LED

Blue

Flash (0.5 sec interval)

Mesh Backbone Weak

LAN LED

Blue

Flash twice upon 1 sec off

Firmware Upgrade

Power LED

Orange

Flash

Reset to Default

Power LED

Orange

Flash

AP Locating (LED Blinking)

Power LED

Orange

Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)

ECW115

Status

LED Color

State

Power Up AP

Orange

Static

Waiting Period (before being added to Cloud)

Orange

Flash (slow)

Connected to Cloud

Blue

Static

Reset to Default

Blue

Flash (quick)

Error or Disconnected

Orange

Flash (quick)

Firmware Upgrading

Orange/Blue

Flash

ECW160

Status

LED / Color

State

Power On /Off

Power LED

Orange

Solid On / Off

Cloud Connected

Power LED

Orange

Solid On

Connecting to Cloud

Power LED

Orange

Flash

Cloud Disconnected

Power LED

Orange

Flash

No LAN Physical Connection

LAN LED

Green

Off

LAN Connected

LAN LED

Green

Solid On

LAN Transmitting

LAN LED

Green

Flash

Wi-Fi Interface On / Off

2.4GHz / 5GHz

Green/Green

Solid On / Off

Wi-Fi Transmitting

2.4GHz/ 5GHz

Green/Green

Flash

Mesh Backbone Good

LAN LED

Green

Flash (0.5 sec interval)

Mesh Backbone Weak

LAN LED

Green

Flash twice upon 1 sec off

Firmware Upgrade

Power LED

Orange

Flash

Reset to Default

Power LED

Orange

Flash

AP Locating (LED Blinking)

Power LED

Orange

Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)

ECW215

Status

LED Color

State

Power Up AP

Blue

Static

Waiting Period (before being added to Cloud)

Blue

Flash (slow)

Connected to Cloud

Light Green

Static

Reset to Default

Light Green

Flash (quick)

Error or Disconnected

Blue

Flash (quick)

Firmware Upgrading

Blue/ Light Green

Flash

ECW220

Status

LED / Color

State

Power On /Off

Power LED

Orange

Solid On / Off

Cloud Connected

Power LED

Orange

Solid On

Connecting to Cloud

Power LED

Orange

Flash

Cloud Disconnected

Power LED

Orange

Flash

No LAN Physical Connection

LAN LED

Blue

Off

LAN Connected

LAN LED

Blue

Solid On

LAN Transmitting

LAN LED

Blue

Flash

Wi-Fi Interface On / Off

2.4GHz / 5GHz

Blue/Bllue

Solid On / Off

Wi-Fi Transmitting

2.4GHz/ 5GHz

Blue/Blue

Flash

Mesh Auto Pairing

Power LED

Orange

Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)

Mesh Backbone Good

LAN LED

Blue

Flash (0.5 sec interval)

Mesh Backbone Weak

LAN LED

Blue

Flash twice upon 1 sec off

Firmware Upgrade

Power LED

Orange

Flash

Reset to Default

Power LED

Orange

Flash

AP Locating (LED Blinking)

Power LED

Orange

Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)

ECW220S

Status

LED / Color

State

Power On /Off

Power LED

Orange

Solid On / Off

Cloud Connected

Power LED

Orange

Solid On

Connecting to Cloud

Power LED

Orange

Flash

Cloud Disconnected

Power LED

Orange

Flash

No LAN Physical Connection

LAN LED

Blue

Off

LAN Connected

LAN LED

Blue

Solid On

LAN Transmitting

LAN LED

Blue

Flash

Wi-Fi Interface On / Off

2.4GHz / 5GHz

Blue/Blue

Solid On / Off

Wi-Fi Transmitting

2.4GHz/ 5GHz

Blue/Blue

Flash

Mesh Auto Pairing

Power LED

Orange

Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)

Mesh Backbone Good

LAN LED

Blue

Flash (0.5 sec interval)

Mesh Backbone Weak

LAN LED

Blue

Flash twice upon 1 sec off

Firmware Upgrade

Power LED

Orange

Flash

Reset to Default

Power LED

Orange

Flash

AP Locating (LED Blinking)

Power LED

Orange

Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)

ECW230

Status

LED / Color

State

Power On /Off

Power LED

Orange

Solid On / Off

Cloud Connected

Power LED

Orange

Solid On

Connecting to Cloud

Power LED

Orange

Flash

Cloud Disconnected

Power LED

Orange

Flash

No LAN Physical Connection

LAN LED

Blue

Off

LAN Connected

LAN LED

Blue

Solid On

LAN Transmitting

LAN LED

Blue

Flash

Wi-Fi Interface On / Off

2.4GHz / 5GHz

Blue/Blue

Solid On / Off

Wi-Fi Transmitting

2.4GHz/ 5GHz

Blue/Blue

Flash

Mesh Auto Pairing

Power LED

Orange

Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)

Mesh Backbone Good

LAN LED

Blue

Flash (0.5 sec interval)

Mesh Backbone Weak

LAN LED

Blue

Flash twice upon 1 sec off

Firmware Upgrade

Power LED

Orange

Flash

Reset to Default

Power LED

Orange

Flash

AP Locating (LED Blinking)

Power LED

Orange

Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)

ECW230S

Status

LED / Color

State

Power On /Off

Power LED

Orange

Solid On / Off

Cloud Connected

Power LED

Orange

Solid On

Connecting to Cloud

Power LED

Orange

Flash

Cloud Disconnected

Power LED

Orange

Flash

No LAN Physical Connection

LAN LED

Blue

Off

LAN Connected

LAN LED

Blue

Solid On

LAN Transmitting

LAN LED

Blue

Flash

Wi-Fi Interface On / Off

2.4GHz / 5GHz

Blue/Blue

Solid On / Off

Wi-Fi Transmitting

2.4GHz/ 5GHz

Blue/Blue

Flash

Mesh Auto Pairing

Power LED

Orange

Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)

Mesh Backbone Good

LAN LED

Blue

Flash (0.5 sec interval)

Mesh Backbone Weak

LAN LED

Blue

Flash twice upon 1 sec off

Firmware Upgrade

Power LED

Orange

Flash

Reset to Default

Power LED

Orange

Flash

AP Locating (LED Blinking)

Power LED

Orange

Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)

ECW260

Status

LED / Color

State

Power On /Off

Power LED

Orange

Solid On / Off

Cloud Connected

Power LED

Orange

Solid On

Connecting to Cloud

Power LED

Orange

Flash

Cloud Disconnected

Power LED

Orange

Flash

No LAN Physical Connection

LAN LED

Orange

Off

LAN Connected

LAN LED

Orange

Solid On

LAN Transmitting

LAN LED

Orange

Flash

Wi-Fi Interface On / Off

2.4GHz / 5GHz

Green/Green

Solid On / Off

Wi-Fi Transmitting

2.4GHz/ 5GHz

Green/Green

Flash

Mesh Auto Pairing

Power LED

Orange

Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)

Mesh Backbone Good

LAN LED

Orange

Flash (0.5 sec interval)

Mesh Backbone Weak

LAN LED

Orange

Flash twice upon 1 sec off

Firmware Upgrade

Power LED

Orange

Flash

Reset to Default

Power LED

Orange

Flash

AP Locating (LED Blinking)

Power LED

Orange

Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)

ECW270

Status

LED / Color

State

Power On /Off

Power LED

Orange

Solid On / Off

Cloud Connected

Power LED

Orange

Solid On

Connecting to Cloud

Power LED

Orange

Flash

Cloud Disconnected

Power LED

Orange

Flash

No LAN Physical Connection

LAN LED

Blue

Off

LAN Connected

LAN1/LAN2 LED

Orange(1Gbps) Green(2.5Gbps)

Solid On

LAN Transmitting

LAN1/LAN2 LED

Orange(1Gbps) Green(2.5Gbps)

Flash

Wi-Fi Interface On / Off

2.4GHz / 5GHz

Green/Green

Solid On / Off

Wi-Fi Transmitting

2.4GHz/ 5GHz

Green/Green

Flash

Mesh Auto Pairing

Power LED

Orange

Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)

Mesh Backbone Good

LAN LED

Blue

Flash (0.5 sec interval)

Mesh Backbone Weak

LAN LED

Blue

Flash twice upon 1 sec

Firmware Upgrade

Power LED

Orange

Flash

Reset to Default

Power LED

Orange

Flash

AP Locating (LED Blinking)

Power LED

Orange

Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)

ECW336

Status

LED / Color

State

Power On /Off

Power LED

Orange

Solid On / Off

Cloud Connected

Power LED

Orange

Solid On

Connecting to Cloud

Power LED

Orange

Flash

Cloud Disconnected

Power LED

Orange

Flash

No LAN Physical Connection

LAN LED

Blue

Off

LAN Connected

LAN LED

Blue

Solid On

LAN Transmitting

LAN LED

Blue

Flash

Wi-Fi Interface On / Off

2.4GHz / 5GHz /6GHz

Blue/Blue/Blue

Solid On / Off

Wi-Fi Transmitting

2.4GHz/ 5GHz / 6GHz

Blue/Blue/Blue

Flash

Mesh Auto Pairing

Power LED

Orange

Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)

Mesh Backbone Good

LAN LED

Blue

Flash (0.5 sec interval)

Mesh Backbone Weak

LAN LED

Blue

Flash twice upon 1 sec

Firmware Upgrade

Power LED

Orange

Flash

Reset to Default

Power LED

Orange

Flash

AP Locating (LED Blinking)

Power LED

Orange

Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)

ECW120
ECW115 LED
ECW160
ECW215
ECW220
ECW220S
ECW230
ECW230S
ECW260
ECW270
ECW336