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Cloud User Manual
Cloud User Manual
  • What is EnGenius Cloud?
  • Getting Started
    • Signing Up
    • Logging On
    • Registering Devices to Organization
    • Assigning Devices to Network
    • Device Setup
      • QIG
      • Troubleshooting ECW AP
        • LED Status
        • Default SSIDs
        • Login to Local Access Page
      • Label information
  • Working with Organization Trees
    • Organization
    • Hierarchy View
    • Network
  • Managing Devices
    • Managing Camera
      • Recording Playback and smart Motion Search
      • Configure and Check Camera Details
        • Camera AI settings
        • Region & Cross Lines
      • Video Walls
      • AI-Powered Search
    • Managing Gateway
      • Configure and Check Gateway Details
      • VPN Status
    • Managing Access Points
      • Diag Tools
      • Configure and Check AP Details
      • AirGuard
    • Managing Switches
      • Diag Tools
      • PoE scheduling
      • Getting Switch Analytics
      • PD/Auto-Cam Lifeguard
      • VLANs
      • Mirror
      • Link Aggregation
    • Managing PDU
      • Outlet Summary
      • Outlet Scheduling
      • Outlet AutoReboot
      • Alerts
      • Diag Tool
      • LCD Panel
    • Managing Clients
      • Client Timeline
    • Device Map Location
    • Floor Plans
    • Topology
  • Configuring Networks
    • Configuring Access Points
      • Configuring SSIDs
        • 802.11 Settings
        • Configuring Security
        • SmartCasting
        • Client IP Addressing
        • Dynamic VLAN Pooling
        • Advanced Settings
        • QoS
        • Captive Portal
        • LDAP server
        • Active Directory
        • Azure AD
        • Voucher Service
        • Configuring Splash Page
        • Access control
        • Clone SSID
        • Hotspot 2.0
        • Application Control
        • Layer 3 (L3) outbound firewall
        • Examples
      • Configuring Radio
      • Configuring Cloud RADIUS
      • Configuring MyPSK
      • Configuring VLAN
    • Configuring Switch
      • System & Protocols
      • Templates
    • Configuring Gateway
      • Configuring Interface
        • WAN
        • LAN
        • Static Route
        • Policy Route
      • Configuring Site to Site VPN
      • Configuring Client VPN
        • VPN settings for IOS
        • VPN settings for Mac OS
        • VPN settings for Android
        • VPN settings for Windows 10
      • Configure ESG VPN Users
      • Configuring Firewall
    • Configuring PDU
      • Template
    • Configuring Camera
      • Quality & Retention
    • Firmware Upgrade
    • General Settings
    • Client Access Control
  • Analytics
    • Device Events
    • System Events
    • Config Logs
  • MSP Portal
    • Dashboard
    • Teams
    • Inventory & License
    • Clone Org & Networks
  • Managing Organizations
    • Managing Device Inventory and License
    • Privacy
    • Backup & Restore
      • Configuration Template
  • Managing Team Members
    • Roles and Permissions
  • Notification & Alerts
    • Notification Center
    • Configuring Alert Settings
  • Mobile App
  • Get Remote Support
  • Security
    • Two Factor Authentication
    • RadSec Certificate
  • Report
  • Appendix
    • Access Point LED Behavior
    • ESG LED Behavior
    • SSID Troubleshooting Naming Rules
    • Firewall rules
      • Global Site
      • Japan Site
  • Configuration Guide
    • SAML SSO with ADFS
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On this page
  • Uploading Floor Plans
  • Deleting a Floor Plan
  • Virtual AP
  • Polyline in Obstacle

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  1. Managing Devices

Floor Plans

Last updated 3 years ago

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Floor plans allow you to simulate the heatmap. This article will discuss how to upload custom floor plans, pin them on the map, and place devices within these floor plans.

Uploading Floor Plans

Before uploading floor plans, a building must be created to contain them (see Managing Devices > Device Map Location in the user manual).

To upload a custom floor plan/map:

1. Navigate to Manage > Map & Floor plans.

2. Click Building and click Add.

3. Enter a name and then click Create.

4. Find the building you have just created in the building list and click the picture icon.

5. Enter a name and upload the floor plan, then click Apply.

Deleting a Floor Plan

If you no longer use a floor plan that you previously imported, you can delete it.

Follow these steps to delete a floor plan:

  1. Find the building you created in the building list.

  2. When the floor plan appears, hover over it and click Delete.

Virtual AP

Virtual AP” is now available for users to add virtual AP together with “physical AP”, so users can simulate the heat map if he adds more AP to increase the coverage

Add Virtual AP and choose units of models to add

The Tool icon for users to modify the tx power and channel for heat map simulation

Drag the physical AP to Virtual AP (model needs to be the same) then physical AP could use the Virtual AP configuration.

Polyline in Obstacle

When drawing the walls, users used to draw the line one by one by click “start” and “end” for straight lines, now with the “Polyline” option available, users can simply click on the turning point to draw lines quicker.