Cloud Features


  • Support the option to enable/disable switch local GUI in individual settings.

    • Go to Switch detail page > System Settings > Local GUI (enable / disable)

    • By default: Disabled, to prevent confusion on the settings from Cloud and Local GUI.

    • If the user wants to set some advanced settings which Cloud doesn’t support yet, then the user can enable the Local GUI

  • Support both "Per Client" bandwidth limit and "Per SSID" bandwidth limit

    • SSID > Bandwidth Limit > Enable "Per Client" and or "Per SSID" bandwidth limit > Upload / Download limit


  • For Covid-19 infection control, Exposure Analysis, an extension of the Client Timeline, helps the Company to be able to identify who had been exposed to the infected for past days. Manage > Clients > click on one client to go to Client Timeline > Exposure Analysis (Exposure Analysis is by default disabled, go to below to enable: Organization > Privacy > Enable Exposure Analysis


  • Bulk voucher list can be exported to .csv file Go to Voucher portal > user credential > auto generation > generate guest pass * N > create bulk voucher > Export to csv


  • TFA (Two Factor Authentication) is enabled for Cloud users

  • Enable TFA of your own: User profile > Two Factor Authentication > install Google Authentication on mobile phone > enter TFA (or 2FA) code on Google Authentication APP > Activate

  • or to enforce TFA (2FA) for all users in Organization Organization > Security > Enable 2FA Enforcement

  • Client name can be renamed


  • Block function enable admin to block clients from access the networks, and the blocked-user will get blocked message. Manage > Clients > choose the clients to be blocked > Access Control > Block on SSID / Blocked on Network-wide

  • Add DNS setting under NAT mode, so user can add, say, content filtering service to filter content access of NAT clients. Manage > SSID > choose one SSID > Network > Client IP mode > NAT mode enabled > DNS settings


  • Splash page editor is enhanced to "WYSWYG" style for user to define their own Logo and theme. Configure > SSID > click on one SSID > Splash Page > Local Splash Page

  • Global credential setting is now available to assign single credential to all AP and Switch in the Network for local access. Configure > General Settings > Network > Local Credential

  • "Mirror" and "Link Aggregation" function is enabled in Switch Manage > Switches > click on one Switch >under Switch Device Local Page > Mirror / Link Aggregation


  • Client Timeline is available to track how client access to the network for easy-to-debug Manage > Clients > then click on one client

  • Dark mode supported


  • User can block clients in Client List.

  • Support ACL Block List in SSID > Access Control

  • Support WYSIWYG Splash Page editor.

  • Add a “Clone From” button in SSID Setting page to speed up SSID manipulation by coping settings from other SSID.

  • TX Power tuning options now start from 1 to 10 dBm.

  • Support network-wide LED setting in General Settings > AP.

  • Support LAN Port settings in General Settings > AP for wall-mounted Access Points.

  • For 3rd party presence analytics or location-aware services, EnGenius Cloud now supports Presence Reporting settings inGeneral Settings > AP for integration in advance.

  • Syslog Server settings have been moved to General Settings under AP and Switch Tab.

  • Support Traffic Log to have AP sending more traffic info to syslog server. The feature is available in advanced settings of General Settings > AP.

  • In Firmware Upgrade page, clicking “Upgrade Now” button now also displays a summary of upgraded device number.

  • User can see logs of a Switch in Switch List > Detail > Logs.

  • Topology now automatically displays the port numbers when mouse is hovering the device icon.


  • Support WPA3.

  • Support 802.11w.

  • In AP List > Detail page, add LED Blinking button to trigger an AP to blink its LED for 10 seconds. This could help user to quickly identify the AP.

  • User now can create and print vouchers in batch.

  • Client List now shows more details about client IP address and vendor info.

  • New EMail Alert format. Instead of sending all details in one mail, mail body now mainly contains the summary of managed networks. User can follow the link in the mail to browse details in advance.


  • Add "Global Settings" in Toolbar menu to support more network-wide configurations.

  • In "Global Settings", user can configure network-wide "Local Credential" to make all managed APs with the same username and password for local access.

  • Support the option to turn on/off LEDs of all managed APs in Global Settings > AP.

  • Add "VLAN Settings" in Toolbar menu to let user centrally manage all VLANs defined or used in the Network. If there is any VLAN binding with SSID or Voice VLAN defined in switch, all these VLANs would listed in the VLAN Settings page.

  • In Switch List > Detail > Summary, user can view all VLANs applied on dedicated switch (including VoiceVLAN).


  • Support network-wide Switch Settings for spanning tree, LLDP, voice VLAN, QoS, IGMP snooping, and jumbo frames.

  • Support network-wide VLAN Settings. You can have an overview of the VLANs used in your network including SSIDs or Voice VLANs.

  • In switch detail page, you can manually configure IP Address settings of the switch. Note that the settings only work for the firmware version after 1.1.16.

  • In switch detail page, VLAN can be directly manipulated here. Any newly created VLAN will be also shown in the network-wide VLAN Settings.


New Features

  • Client List now supports sophisticated search options.

  • New Sign-In, Sign-Up pages is online.

  • Have a dedicated button on the toolbar to manage team members intuitively.

  • Add a Help icon button at top right corner of menu bar. User can access user manual and get support ticket over there.

  • Support Delete My Account in the user setting menu.

  • User can rename Skykey on the management page.


New Features

  • Network-wide Radio Settings now support Indoor and Outdoor profiles.

  • Support an option "Disable 11ax in 2.4G" in the Radio Setting. Some legacy wireless clients are not compatible with 11ax. Enabling this option makes the 11ax APs like ECW220 or ECW230 can still serve legacy client well in 2.4G channel.

  • Users can upload and display photos in AP Detail page of Web GUI now.