Search
K

General Information

What is the maximum number of nodes for an EnGenius Mesh router that can be deployed in a network?

Maximum 12 devices (including Master), and no more than 3 hops.

How much WiFi coverage will I get with the EnGenius Mesh router?

3 nodes of the EnGenius Mesh router can cover up to 4,500 square feet of area. Homes made of other materials might see different WiFi coverage.

How to find the current firmware version of EnGenius Mesh router?

Step 1: Open the EnMesh app which is installed in your mobile device.
Step 2: Tap the "Menu" icon in the top-left corner on the screen.
Step 3: Tap "Settings" in the menu.
Step 4: Tap "Firmware Upgrade" in the submenu.

How many EnGenius Mesh routers do I need?

A single EnGenius Mesh router covers homes up to 1,500 sq. feet. You can wirelessly connect multiple EnGenius Mesh routers to cover any size or shape of home.

Does the EnGenius Mesh router have a DHCP server?

DHCP server is enabled in the master node of the EnGenius Mesh router by default to automatically assign IP addresses to devices which are connected to the EnGenius Mesh router. The DHCP server in the EnGenius Mesh router assigns IP addresses in the range from 192.168.0.100 to 192.168.0.249 for WiFi networks.

What type of WiFi security does EnGenius Mesh router use?

WPA2-AES is used in the EnGenius Mesh router.

Does the EnGenius Mesh router replace my modem?

No. A modem provides the connection from your ISP. The EnGenius Mesh router has to connect to a modem via an Ethernet cable to get access to the Internet.

Does the EnGenius Mesh router have a physical WPS button?

The EnGenius Mesh router does not have a physical WPS button but supports soft WPS in the EnMesh App under "Devices" --> "Advanced" page.

Does the EnGenius Mesh router have a web interface for configuration?

Yes, the EnGenius Mesh router does have a web interface for advanced configuration.
Step 1: Connect your PC/Laptop to the EnGenius Mesh router (wired or wireless).
Step 2: Open a browser and type the IP address in the address bar to access the web interface (the default IP is 192.168.0.1).
Step 3: Use the username and password credential you created through the EnMesh App to login.

Does the EnGenius Mesh router support Ethernet backhaul?

Yes, EnGenius Mesh router can support Ethernet backhaul by using an Ethernet cable connected from the slave WAN port (blue) to the master LAN port (white). If there are more extra slave devices that you want to connect via Ethernet, you need to connect a switch on the master's LAN port and connect the extra slave devices via their WAN ports.

Can I set up 2.4GHz and 5GHz bands with different WiFi SSIDs and passwords?

No, the EnGenius Mesh router does not allow users to use different WiFi SSIDs for 2.4GHz and 5GHz in the network.

I have a combination modem/router, can I use the EnGenius Mesh router?

Yes, the EnGenius Mesh router has a router function which can replace your existing router, or you can set up the EnGenius Mesh router in bridge mode to extend your WiFi coverage.

Can I still use the EnGenius Mesh router if the modem provided by my ISP has a built-in WiFi router?

Yes, the EnGenius Mesh router attaches to the gateway using an Ethernet cable from the gateway’s Ethernet LAN port. You will find that both the EnGenius Mesh router and the gateway provide WiFi services at home.

Can I manually adjust WiFi channels for the EnGenius Mesh router?

Yes, you can. The EnGenius Mesh router automatically chooses the best WiFi channel for the user during booting or when the WiFi configuration is changed, but you can still adjust the WiFi channel from the EnMesh App under "Wi-Fi" --> "Advanced Settings."

Can the EnGenius Mesh router be an extender?

No, the EnGenius Mesh router cannot be used as an extender with a traditional WiFi router.

What kind of Internet type does EnGenius Mesh router support?

There are five options to connect the EnGenius Mesh router to the Internet which includes DHCP, PPPoE, Static IP, PPTP and L2TP provided by the ISP.

What is the function of the USB port in the EnGenius Mesh router?

Users can connect an USB hard driver to the USB port in the EnGenius Mesh router for personal cloud storage.

What is the maximum size of the USB hard driver that the EnGenius Mesh router’s USB port can support?

The EnGenius Mesh router can support up to a 4 TB USB hard drive.

Why can't I access the webpage of all my connected EnGenius Mesh routers?

You can only reach the web GUI of the main router. The other devices are not accessible.

LED definition of EnGenius Mesh Router

  1. 1.
    White Blinking LED means device is booting up or system (function) is reloading.
  2. 2.
    White solid LED means the device is working properly.
  3. 3.
    Orange Blinking LED means the device is in unconfigured status, and it is waiting for setup.
  4. 4.
    Orange Solid LED means slave devices have poor Mesh connection quality.
  5. 5.
    Blue Blinking LED means master device is ready to add slave device, slave device is during the easy setup process.
  6. 6.
    Red Blinking LED means Internet connection is not available for master and slave devices.
  7. 7.
    Red Solid LED means no mesh connection for slave devices.