License Expiration

The validity period of the license for each device managed by EnGenius Cloud is independent. If the license of one device has expired, it will not impact other devices with valid licenses. You can still use the professional features and manage these devices whose licenses are still valid.

When the license of a device in the managed Network expires:

  • When one of the devices exceeds the expired date of its license, the license-expired device is still functional as usual, but cannot be managed(off-lined) by EnGenius Cloud or using any Cloud-related features like Cloud authentication. (Device D license is expired and off-lined)

  • The other devices within the same Network with a valid license won’t be affected by the use of professional features. (Device A&B will still be managed even Device D license is expired)

  • If the Feature Plan is changed from PRO to Basic, all your devices (expired or active) can then be managed by EnGenius Cloud, all privileges exceed Basic limit will be erased and Pro features will be disabled. (see Feature Plans Comparison)

For a license-expired device, to manage it with EnGenius Cloud again:

  1. Add a new license to the device (with professional features)

  2. Change the Feature Plan from PRO to Basic. (without professional features)

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