Diagnostics and Troubleshooting
Last updated
Last updated
To do the Diagnostics, click Monitor> Statistics > Tools > Diagnostics
Few popular network utilities are used to determine the network connections.
The main purpose of using this command is to verify whether the device can connect over the network to another device.
Traceroute is a diagnostic tool used for understanding the path packets take to reach a destination on a network. The utility outlines each hop the packet takes, allowing users to pinpoint where delays or failures occur. Here’s how it functions:
Uncommon Port Usage: Traceroute sends packets with destination port numbers that are unlikely to be in use. When these packets reach the intended endpoint, the destination generates a "Port Unreachable" message. This indicates the packet has completed its journey, providing the duration of the final hop.
Hop-by-Hop Analysis: The tool systematically records the time it takes for each hop along the route to the destination. It attempts this three times per hop to ensure accuracy.
Troubleshooting: When encountering issues accessing a website or experiencing slow connections, Traceroute helps identify at which hop the problem occurs. This can be invaluable in diagnosing and resolving network issues.
Packet capture involves intercepting and analyzing Internet Protocol (IP) packets as they transit networks. It's a critical method for diagnosing network issues, security monitoring, and improving network performance. Packet captures are usually saved in .pcap
format, making it easier for analysis using various tools.
To view the Spectrum Analyzer, click Monitor> Tools > Spectrum Analyzer
This is available only in AP.
Scans all the frequencies from the configured start frequency to end frequency for a scan time of 2 seconds on each frequency.
Click the Start button, and the results will be displayed in a graph.
This shows the maximum Signal of received packets at each frequency in dBm.
This shows the maximum utilization of the medium at each frequency in percentage.
To view the Site Survey, click Monitor> Tools > Site Survey
After configuring the Access Point (AP) parameters, the Subscriber Unit (SU) will scan for the AP and automatically update its parameters accordingly. This ensures the SU's configuration is current, but continuous monitoring is necessary to maintain optimal performance. The site survey targets the 5GHz Radio frequency, enabling the SU to scan for and connect to an AP broadcasting the same SSID.