Global Site

cloud.engenius.ai Below are the firewall rules that devices are needed to access EnGenius Cloud.

Cloud Devices

Cloud Services

Source IP

Destination IP

FQDN

Ports

Protocol (TCP/UDP/ICMP..)

Direction (Inbound / outbound / bi-direction)

AP, SW, GW, Ensky, PDU

Periodical Cloud communication,Firmware Upgrade,Real-Time Meter

Your Networks

any

swallow.production.engenius.ai

services.engenius.ai

dolphin-*.production.engenius.ai

deviceingress.production.engenius.ai

chicken.production.engenius.ai

443

TCP

Outbound

AP,SW ,GW, Ensky, PDU

Persistent Cloud communication

Your Networks

44.224.197.174

raccoon.production.engenius.ai

80

TCP

Outbound

AP

Cloud Radius

Your Networks

44.225.123.183

NA

1812/1813

TCP & UDP

Outbound

AP, SW , GW, Ensky, PDU

NTP time sychronization

Your Networks

any

NA

123

UDP

Outbound

AP, SW , GW, Ensky, PDU

Remote Tunnel

Your Networks

44.236.43.29

sshserver-0.production.engenius.ai

22

TCP

Outbound

AP, GW

Splash Page

Your Networks

any

s3-us-west-2.amazonaws.com

falcon.production.engenius.ai

80/443

TCP

Outbound

Below are the firewall rules needed to access the EnGenius Cloud API

Source Domain
Destination Domain
Port
Purpose

Your Server

falcon.production.engenius.ai

443

Sending API requests to retrieve data from EnGenius Cloud

falcon.production.engenius.ai

Your Server

443

Receiving responses from EnGenius Cloud API

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