Troubleshooting

• Chromebook Bug:

Note: Some browsers might pop up a Not-Trusted warning message for self-signed certificates. If this is the case, the user must search for an official Certificate Authority (CA) to apply for a (CA) certificate to avoid the warning message.

• Samsung devices must fill in Domain

• Google Pixel requires instaling the Certificate https://support.google.com/pixelphone/answer/2844832?hl=zh-Hant

• Learn more about EnGenius Cloud：https://www.engenius.ai/cloud