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Cloud6 2x2 Outdoor

Cloud Managed Wi-Fi 6 2×2 Outdoor Access Point (ECW260)

Introduction

This Quick Start Guide is designed to guide you through the installation of the Cloud6 2x2 Outdoor Access Point, model ECW260, including hardware mounting and configuration.

Cloud6 2x2 Outdoor

Cloud Managed Wi-Fi 6 2×2 Outdoor Access Point

Model: ECW260

  • Wi-Fi 6 technology for high-performance Wi-Fi in high-density, multi-device environments.

  • Two spatial streams support up to 1,200 Mbps (5GHz) & 600 Mbps (2.4GHz).

  • Four (4) (2x2) detachable 5dbi high-gain, 360° SMA-type antennas.

Content Quick Links

Package Contents

System Requirements

The EnGenius Cloud is primarily accessible with a web browser or mobile app. Before signing up for the EnGenius Cloud Service or logging on to the EnGenius Cloud Platform to manage your network, ensure that you've downloaded the right app and used the supported browser.

Mobile App:

EnGenius Cloud To-Go (iOS/ Android supported)

⬇️ Download the Cloud To-Go mobile app here

Web Browser:

  • Google Chrome (57.0.2987.110 and later)

  • Microsoft Edge (80.0.361.103 and later)

  • Mozilla Firefox (52.0 and later)

Network Requirements

Before you get started, please make sure your network environment is DHCP-enabled. EnGenius Cloud Access Points (ECW series) are default assigned an IP address dynamically by the DHCP server.

If you encounter issues with IP address assignment, you may want to change your IP assignment from "DHCP mode" to "Static IP". Please check the "User Manual: Login to Local Access Page" for more details.

Hardware Overview

Ports

Reset by EnGenius PoE Adapter:

  • Reset to default: Press and hold the reset button on the PoE adaptor for over 10 seconds, and the LED(PWR) will become Fast Flashing (0.2 sec). Then, the device will be reset to factory default settings.

LEDs

ECW260 has four LED indicators, PWR/ LAN/ 2.4GHz/ 5GHz.

Hardware Mounting

The ECW260 can be mounted on the Wall and Pole, and please perform the steps for the appropriate installation:

Wall Mount

  1. Determine where the Access Point to be placed and mark location on the surface for the four mounting holes. Use the appropriate drill bit to drill four 8.1mm diagram and 26mm depth holes in the markings.

  2. Screw the Anchors unto the holes until they are flush with the wall.

3. Fasten the Mounting Bracket with the included Screws into the Anchors.

4. Hang the Access Point against wall onto the Mounting Bracket.

5. Secure the Access Point on the Mounting Bracket with the secure lock on the side.

Pole Mount

  1. Thread the open end of the Pole Mounting Strap through the two tabs on the Mount Bracket.

2. Lock and tighten the Pole Mounting Strap to secure the Mount Bracket to the pole.

3. Hang the Access Point onto the Mounting Bracket.

4. Secure the Access Point on the Mounting Bracket with the secure lock on the side.

Configure with EnGenius Cloud

Step1: Register Device and Assign to Network

You can register the device either by Cloud To-Go mobile app or the EnGenius Cloud platform.

Cloud To-Go Mobile App

  1. Open and log in to the EnGenius Cloud To-Go mobile app.

  2. Scan the QR code on the back of the device via the app.

Scan QR-code for device registration

3. If the camera successfully scans a QR code, the app will display the device Information. You could tap "Register" to complete the Registration.

Device registration

4. Registered devices will be shown on the Inventory&License page. Slide left the device and click "Add to Network" add the device to your personalized Network.

Network: Management domain shared same configurations within EnGenius Cloud.

Assign device to a managed Network

EnGenius Cloud Platform

  1. Log in to the EnGenius Cloud Platform: https://cloud.engenius.ai/.

  2. Go to the home > Inventory&License page and click "Register Device".

  3. Enter the Serial Number of the device(s) for device registration. Please refer to "User Manual-Registering Devices to Organization".

Register device(s) with device's Serial Number

4. Select the registered device and click "Assign to Network" to add the device to your personalized Network.

Network: Management domain shared same configurations within EnGenius Cloud.

Assign selected device(s) to a managed Network

Step2: Power On Device

The EnGenius Cloud AP devices can be powered by any of the following:

  • EnGenius Cloud PoE Switch or 802.3af/ 802.3at PoE+ compliant Switch

  • EnGenius PoE Adapter (EPA5006GR)

Do not use both power sources at the same time.

Connecting to a PoE Switch

Connect the Ethernet cable from the EnGenius Cloud AP directly to the PoE port of the PoE switch.

AP is powered by a PoE Switch

Powered with a PoE Adapter

(A) Connect one end of the Ethernet cable into the LAN (PoE) port of EnGenius AP and the other end to the PoE port on the PoE Adapter.

(B) Connect the power cord with the PoE Adapter and plug the other end into an electrical outlet. (C) Connect the second Ethernet cable into the LAN port of the PoE Adapter and the other end to the Ethernet port on the computer.

Please ensure to use cat5/cat5e UTP/STP RJ45 Ethernet cables.

Step3: Connect to the EnGenius Cloud

Once the device is powered on and ready to connect to the Internet, the LED indicator will stay Solid On, which means the device is now connected to the EnGenius Cloud Platform. It will automatically download the default configuration settings from EnGenius Cloud for automated provisioning.

When the Access Point is connected to the EnGenius Cloud Platform for the first time, it will automatically check the latest firmware version available. If the firmware upgrade is required, it might take 8~10 minutes to complete the process. The LED indicator will be Flashing (0.5 sec) till the process is finished.

Step4: Manage with the EnGenius Cloud

Log in to the EnGenius Cloud platform to configure detailed settings. For more information, please refer to User Manual.

EnGenius Cloud Dashboard

Troubleshooting

If your AP cannot be managed by the EnGenius Cloud Platform, there might be a problem with connecting to EnGenius Cloud.

To troubleshoot the connection issue, you may log in to the Device Local Access page:

  1. Use your client device (e.g., a laptop, mobile device, or tablet) to find the SSID: "EnMGMTxxxx" (xxxx is the last four digits of MAC - MAC would be found on the back of the device) and connect to it.

  2. Under your web browser, enter the URL: http://EnGenius.local or http://192.168.1.1 to access the device's user interface.

  3. You can review the device status after logging into the AP with the default admin account/password (admin/admin).

  4. Check the information on Network Connectivity and take action if necessary.

ECW AP's Local Access Page

Change IP Assignment Settings

By default, the EnGenius Cloud Access Point (ECW series) is assigned an IP address dynamically by the DHCP server. If you encounter issues with IP address assignment, please double-check the IP setting, including IP address, subnet mask, gateway, proxy, and management VLAN. If the issue still exists, you may change your IP assignment from "DHCP mode" to "Static IP" via the following procedure.

  1. Go to the Local Setting section.

  2. Change IPv4 settings to "Use Static IP".

  3. Configure the IP address, gateway, subnet mask, and proxy settings.

  4. Reconnect this device to the LAN network and try again.

For more details, please refer to the "User Manual-Troubleshooting ECW AP".

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