Cloud5 2x2

Cloud Managed 11ac Wave 2 Indoor Access Point (ECW120)

Introduction

This Quick Start Guide is designed to guide you through the installation of the Cloud5 2x2 Access Point, model ECW120, including hardware mounting and configuration.

Cloud5 2x2

Cloud Managed 11ac Wave 2 Indoor Access Point

Model: ECW120

• Wi-Fi 5 technology for high-performance Wi-Fi in high-density, multi-device environments.

• Two spatial streams support up to 867 Mbps (5GHz) and 400 Mbps (2.4GHz).

• 1 GB 802.3af PoE port for easy placement up to 328 feet from a power source.

Content Quick Links

• Hardware Overview

• Hardware Mounting

• Configure with EnGenius Cloud

Package Contents

System Requirements

The EnGenius Cloud is primarily accessible with a web browser or mobile app. Before signing up for the EnGenius Cloud Service or logging on to the EnGenius Cloud Platform to manage your network, ensure that you've downloaded the right app and used the supported browser.

Mobile App:

EnGenius Cloud To-Go (iOS/ Android supported)

⬇️ Download the Cloud To-Go mobile app here

Web Browser:

• Google Chrome (57.0.2987.110 and later)

• Microsoft Edge (80.0.361.103 and later)

• Mozilla Firefox (52.0 and later)

Network Requirements

Before you get started, please make sure your network environment is DHCP-enabled. EnGenius Cloud Access Points (ECW series) are default assigned an IP address dynamically by the DHCP server.

If you encounter issues with IP address assignment, you may want to change your IP assignment from "DHCP mode" to "Static IP". Please check the "User Manual: Login to Local Access Page" for more details.

Hardware Overview

Ports

Reset Button:

• Reset to default: Press and hold the reset button for over 10 seconds, and the LED(PWR) will start Fast Flashing (0.2 sec). Then, the device will be reset to factory default settings.

LEDs

ECW120 has five LED indicators, PWR/ LAN/ 2.4GHz/ 5GHz/ Mesh.

Hardware Mounting

The access point can be mounted on the Ceiling and Wall, and please perform the steps for the appropriate installation:

Ceiling Mount

1. Attach the T-rail connectors to the bottom cover of the Access Point using the provided short screws.

Two sizes of T-rail connectors are included in the mounting hardware kit: 15/16 in (2.38cm) and 9/16 in (1.43cm)

If extra space is required to accommodate drop ceiling tiles, use the provided spacers and long screws.

2. Line up the connected T-rail connectors with an appropriately sized rail and press the unit onto the rail until it snaps into place.

To secure your Access Point, utilize the Kensington security slot by attaching a cable lock (cable lock not included).

Dual Mount

1. Determine where the Access Point will be placed and attach the Mounting Bracket to the Wall/ Ceiling using the provided Mounting Kit.

2. Insert the provided Short Screws into the bottom cover of the Access Point. Leave enough screws exposed to ensure the unit can be attached to the Mounting Bracket. If extra space is required, use the provided spacers and long screws from the T-Rail Mounting Kit to increase the space between the unit and the mounting bracket.

3. Mount the Access Point on the Mounting Bracket by rotating the unit clockwise about 90 degrees to secure it in place.

Configure with EnGenius Cloud

Step1: Register Device and Assign to Network

You can register the device either by Cloud To-Go mobile app or the EnGenius Cloud platform.

Cloud To-Go Mobile App

1. Open and log in to the EnGenius Cloud To-Go mobile app.

2. Scan the QR code on the back of the device via the app.

Scan QR-code for device registration

3. If the camera successfully scans a QR code, the app will display the device Information. You could tap "Register" to complete the Registration.

Device registration

4. Registered devices will be shown on the Inventory&License page. Slide left the device and click "Add to Network" add the device to your personalized Network.

Network: Management domain shared same configurations within EnGenius Cloud.

Assign device to a managed Network

EnGenius Cloud Platform

1. Log in to the EnGenius Cloud Platform: https://cloud.engenius.ai/.
2. Go to the home > Inventory&License page and click "Register Device".

3. Enter the Serial Number of the device(s) for device registration. Please refer to "User Manual-Registering Devices to Organization".

Register device(s) with device's Serial Number

4. Select the registered device and click "Assign to Network" to add the device to your personalized Network.

Network: Management domain shared same configurations within EnGenius Cloud.

Assign selected device(s) to a managed Network

Step2: Power On Device

The EnGenius Cloud AP devices can be powered by any of the following:

• EnGenius Cloud PoE Switch or 802.3af compliant Switch

• Power Adapter (DC 12V/1A power input)

Do not use both power sources at the same time.

Connecting to a PoE Switch

Connect the Ethernet cable from the EnGenius Cloud AP directly to the PoE port of the PoE switch.

AP is powered by a PoE Switch

Please ensure to use cat5/cat5e UTP/STP RJ45 Ethernet cables.

Powered with a Power Adapter

Connect the Power Cord to the adapter, and then plug the Power Cord into the power outlet.

AP is powered with a power adapter

Step3: Connect to the EnGenius Cloud

Once the device is powered on and ready to connect to the Internet, the LED indicator will stay Solid On, which means the device is now connected to the EnGenius Cloud Platform. It will automatically download the default configuration settings from EnGenius Cloud for automated provisioning.

When the Access Point is connected to the EnGenius Cloud Platform for the first time, it will automatically check the latest firmware version available. If the firmware upgrade is required, it might take 8~10 minutes to complete the process. The LED indicator will be Flashing (0.5 sec) till the process is finished.

Step4: Manage with the EnGenius Cloud

Log in to the EnGenius Cloud platform to configure detailed settings. For more information, please refer to User Manual.

EnGenius Cloud Dashboard

Troubleshooting

If your AP cannot be managed by the EnGenius Cloud Platform, there might be a problem with connecting to EnGenius Cloud.

To troubleshoot the connection issue, you may log in to the Device Local Access page:

1. Use your client device (e.g., a laptop, mobile device, or tablet) to find the SSID: "EnMGMTxxxx" (xxxx is the last four digits of MAC - MAC would be found on the back of the device) and connect to it.

2. Under your web browser, enter the URL: http://EnGenius.local or http://192.168.1.1 to access the device's user interface.
3. You can review the device status after logging into the AP with the default admin account/password (admin/admin).

4. Check the information on Network Connectivity and take action if necessary.

ECW AP's Local Access Page

Change IP Assignment Settings

By default, the EnGenius Cloud Access Point (ECW series) is assigned an IP address dynamically by the DHCP server. If you encounter issues with IP address assignment, please double-check the IP setting, including IP address, subnet mask, gateway, proxy, and management VLAN. If the issue still exists, you may change your IP assignment from "DHCP mode" to "Static IP" via the following procedure.

1. Go to the Local Setting section.

2. Change IPv4 settings to "Use Static IP".

3. Configure the IP address, gateway, subnet mask, and proxy settings.

4. Reconnect this device to the LAN network and try again.

For more details, please refer to the "User Manual-Troubleshooting ECW AP".