Cloud Management - Cloud To-Go
Configure with EnGenius Cloud To-Go
Step 1: Register Device
You can register the device either by Cloud To-Go mobile app or the EnGenius Cloud platform.
Cloud To-Go Mobile App
You can register the switch with the Cloud To-Go app.
Open and log in to the EnGenius Cloud To-Go mobile app.
Scan the QR code on the back of the device via the app
3. If the camera successfully scans a QR code, the app will display the Device Information. You could tap "Register" to complete the Registration.
4. Registered devices will be shown on the Inventory&License page. Slide left the device and click "Add to Network" add the device to your personalized Network.
Network: Management domain shared same configurations within EnGenius Cloud.
EnGenius Cloud Platform
Login into the EnGenius Cloud Platform: https://cloud.engenius.ai/
Go to the home > Inventory page and click "Register Device".
Enter the Serial Number of the device(s) for device registration. Please refer to "User Manual-Registering Devices to Organization".
4. Select the registered device and click "Assign to Network" to add the device to your personalized Network.
Network: Management domain shared same configurations within EnGenius Cloud.
Step 2: Connect to EnGenius Cloud
Log in to the EnGenius Cloud Platform to configure detailed settings. For more information, please refer to User Manual.
EnGenius Cloud Connected
Once the device is powered on and ready to connect to the Internet, It will automatically download the default configuration settings from EnGenius Cloud for automated provisioning.
When the Switch is connected to the EnGenius Cloud Platform for the first time, it will automatically check the latest available firmware. If the firmware upgrade is required, it might take 8~10 minutes to complete the process.
Step 3: Manage with the EnGenius Cloud
Log in to the EnGenius Cloud Platform to configure detailed settings. For more information, please refer to User Manual.
Troubleshooting
If your Switch cannot be managed by the EnGenius Cloud Platform, there might be a problem with connecting to EnGenius Cloud.
To troubleshoot the connection issue, you may log in to the Local Status page:
Ensure your computer is on the same subnet with the switch (192.168.0.0/24) and directly connect to it with an RJ-45 cable.
Under your web browser, enter the URL: http://192.168.0.239 to access the Switch's local web interface.
You can review the device status after logging into the Switch with the default admin account/password (admin/password).
Check the information on the MONITOR and take action if necessary.
Change IP Assignment Settings
By default, the EnGenius Cloud Switch (ECS series) is assigned an IP address dynamically by the DHCP server. If you encounter issues with IP address assignment, please double-check the IP setting, including IP address, subnet mask, gateway, DNS, and management VLAN. If the issue still exists, you may change your IP assignment from "DHCP " to "Static" via the following procedure.
Go to the Configure> Local Settings section.
Change the Configuration setting to "Use Static IP".
Configure the IP address, gateway, subnet mask, and DNS settings.
Reconnect this Switch to the LAN network and try again.
Change the Management Plane
If you want to manage your device through FitXpress, please unregister your Switch Extender device on Cloud platform first. Then, register the device on FitXpress. You can follow the steps below to deregister a device.
Navigate to the Switch Extender page.
Select your Switch Extender device.
Click "Remove from Network" to delete Switch Extender device on Switch Extender device page.
Go to "Inventory & License".
Select your Switch Extender device on "Inventory & License" page.
Click "De-Register Device" on "Inventory & License" page to delete Switch Extender device.
Press the reset button for 10 seconds to return the device to its default settings.
Follow the Cloud Management - FitXpress instructions to register the Switch Extender.
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