Cloud Management - Cloud To-Go
Last updated
Last updated
You can register the device either by Cloud To-Go mobile app or the EnGenius Cloud platform.
You can register the switch with the Cloud To-Go app.
Open and log in to the EnGenius Cloud To-Go mobile app.
Scan the QR code on the back of the device via the app
3. If the camera successfully scans a QR code, the app will display the Device Information. You could tap "Register" to complete the Registration.
4. Registered devices will be shown on the Inventory&License page. Slide left the device and click "Add to Network" add the device to your personalized Network.
Go to the home > Inventory page and click "Register Device".
4. Select the registered device and click "Assign to Network" to add the device to your personalized Network.
Once the device is powered on and ready to connect to the Internet, It will automatically download the default configuration settings from EnGenius Cloud for automated provisioning.
If your Switch cannot be managed by the EnGenius Cloud Platform, there might be a problem with connecting to EnGenius Cloud.
To troubleshoot the connection issue, you may log in to the Local Status page:
Ensure your computer is on the same subnet with the switch (192.168.0.0/24) and directly connect to it with an RJ-45 cable.
Under your web browser, enter the URL: http://192.168.0.239 to access the Switch's local web interface.
You can review the device status after logging into the Switch with the default admin account/password (admin/password).
Check the information on the MONITOR and take action if necessary.
If you want to manage your device through FitXpress, please unregister your Switch Extender device on Cloud platform first. Then, register the device on FitXpress. You can follow the steps below to deregister a device.
Navigate to the Switch Extender page.
Select your Switch Extender device.
Click "Remove from Network" to delete Switch Extender device on Switch Extender device page.
Go to "Inventory & License".
Select your Switch Extender device on "Inventory & License" page.
Click "De-Register Device" on "Inventory & License" page to delete Switch Extender device.
Press the reset button for 10 seconds to return the device to its default settings.
Login into the EnGenius Cloud Platform:
Enter the Serial Number of the device(s) for device registration. Please refer to
Log in to the Platform to configure detailed settings. For more information, please refer to .
Log in to the Platform to configure detailed settings. For more information, please refer to .
Follow the instructions to register the Switch Extender.
