FitGateway6 4G 1SFP

Introduction

This Quick Start Guide is designed to guide you through the installation of the FitXpress FitGateway6 4G 1SFP, model XG60-FIT, including hardware mounting and configuration.

Package Contents

System Requirements

The EnGenius Fit is primarily accessible with a web browser or mobile app. Before signing up for the EnGenius Fit Service or logging on to the EnGenius Fit Platform to manage your network, ensure that you've downloaded the right app and used the supported browser.

FitXpress App (iOS/Android )

⬇️ Download the FitXpress mobile app here

Web Browser:

• Google Chrome (57.0.2987.110 and later)

• Microsoft Edge (80.0.361.103 and later)

• Mozilla Firefox (52.0 and later)

Network Requirements

Before you get started, please make sure the WAN access method in your network environment which will be used to connect this VPN Router device to the Internet; by default, EnGenius FitXpress VPN Router (XG-series) is able to assign IP addresses by its internal DHCP server when users connect their client devices to LAN ports (P1, P2, or P3 port).

Hardware Overview

Ports

LEDs

Hardware Installation

The FitXpress VPN Router can be placed on a flat surface or installed on the wall. Please perform the following steps to install:

Place on a Flat Surface

Attach the Rubber Footpads at the bottom of the VPN Router at each corner. The Rubber Footpads help secure the VPN Router and protect it from vibration and shock when stacking.

Wall Mount

To mount the FitXpress VPN Router on a wall, install the two provided Screws in positions that correspond to the slots on the bottom side of the VPN Router, then mount the VPN Router.

Cloud Management with FitXpress

Step 1: Connecting to Ethernet

Connecting Ethernet to WAN1

Depending on WAN connection type in your network, WAN1 default connection setting is DHCP; if your WAN connection type is DHCP, after you connect Ethernet cable to WAN1 port, you can skip the next WAN1 connection set-up section through VPN Router Local Status Page.

WAN1 Connection Set-up through Device Local Status Page

If your WAN connection type is Static IP or PPPoE, after you connect Ethernet cable to WAN1 port, you have to access the VPN Router's Local Status Page to configure WAN1 connection. User can connect a PC to P1, P2, or P3 LAN port, and then open browser and type http://192.168.66.1 or http://local.engenius in URL field., where default login username/password is admin/admin

Note: After FIT VPN Router has been assigned to an Organization/Network, this local credential will be updated by the Local Credential setting in Cloud Configuration (Configure > General Settings > Local Credential).

(a) WAN1 Connection by Static IP

Please fill in the IP address config information for your WAN connection {if the uplink switch has tagged VLAN, you need to specify its VLAN ID accordingly).

(b) WAN1 Connection by PPPoE

Please fill in the PPPoE config information for your WAN connection (if the uplink switch has tagged VLAN, you need to specify its VLAN ID accordingly).

Step2: Register Device

You can register the device with the FitXpress app or the FitXpress Cloud platform.

FitXpress Mobile App

1. Open the FitXpress mobile app and create an account.

2. Log in and go to the Devices section. Click the Add(+) button.

3. Scan the QR code on the back of the device via the app.

4. If the camera successfully scans a QR code, the app will display the Device Information. You could tap "Register" to complete the Registration.

Step 3: Connect to the FitXpress

Once the device is powered on and ready to connect to the Internet, the PWR LED will stay Solid On, which means the device is now connected to the FitXpress platform. It will automatically download the default configuration settings from FitXpress for automated provisioning.

Step 4: Manage with FitXpress

Log in to the FitXpress app to configure detailed settings and monitor your devices.

Troubleshooting

If your VPN Router device cannot be managed by the Fit VPN Router Platform, there might be a problem with connecting to EnGenius Cloud.

To troubleshoot the connection issue, you may log in to the VPN Router Local Web page:

1. Make sure that your computer LAN interface is set to DHCP and connect to VPN Router LAN port to get DHCP IP address from the VPN Router. By default, the computer should get the IP address in this segment 192.168.66.x.

2. Under your web browser, enter the URL: http://192.168.66.1 to access the VPN Router's local status page web interface.

3. You can review the device status after logging into the VPN Router with the default admin account/password (admin/admin).

4. Check the information on the Device Status and take action if necessary.