Appendix

Technical Support

Country of Purchase
Service Center
Service Information

Tokyo, Japan

[email protected] Local: (+81) 3 6909 6608

Los Angeles, USA

cloud.engenius.ai

[email protected] Local: (+1) 714 432 8668

Netherlands

[email protected] Local: (+31) 40 8200 887

Taiwan, R.O.C

[email protected] Local: (+886) 933 250 628

Safety Notices

  • Use only the power adapter input method specified for this device.

  • Do not expose the device to water, moisture, or extreme temperatures.

  • Ensure adequate ventilation and do not cover the device during operation.

  • Keep the device out of reach of children.

  • Disconnect the device from power before cleaning. Use a dry cloth only.

  • Do not attempt to disassemble, modify, or repair the device yourself.

  • Place the device on a stable surface and avoid placing heavy objects on it.

Regulatory Compliance

FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception—which can be determined by turning the equipment off and on—the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.

  • Increase the separation between the equipment and receiver.

  • Connect the equipment to an outlet on a different circuit from the receiver.

  • Consult the dealer or an experienced radio/TV technician for assistance.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

CE

This device complies with Directive 2014/53/EU issued by the Commission of the European Community.

Standards:

  • ETSI EN 300 328 V2.2.2 (2019-07)

  • ETSI EN 301 893 V2.1.1 (2017-05) Final Draft

  • ETSI EN 303 687 V0.0.20 (2022-03)

  • EN 55032:2015 + A1:2020

  • EN 55035:2017 + A11:2020

  • ETSI EN 301 489-1 V2.2.3 (2019-11)

  • ETSI EN 301 489-17 V3.2.4 (2020-09)

  • EN 62368-1:2014 + A11:2017

  • EN 62311:2020

AU (RCM)

This device complies with the applicable requirements of the Australian Communications and Media Authority (ACMA) and bears the Regulatory Compliance Mark (RCM). Operation is subject to the conditions set out by local regulations.

Declaration of Conformity

Hereby, EnGenius Networks declares that this product is in compliance with:

  • Directive 2014/53/EU

  • Australian ACMA RCM requirements

  • RoHS 2015/863

  • WEEE 2022

  • REACH Regulation

Disclaimer/ Note

Maximum data rates are based on IEEE standards. Actual throughput and wireless range may vary depending on environmental conditions, network configuration, interference, and connected client devices. Features and specifications are subject to change without notice. Trademarks and registered trademarks are the property of their respective owners.

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