It gives MSP users the ability to clone an existing ORG to a newly-created ORG or also the ability to clone selective networks to the new or existing ORG. The tool is particularly beneficial for a fast replication of a successful network deployment from an existing organization to a new organization especially when the two organizations are in the same vertical industry or share a similar network design.
To access this page, click the MSP icon > Clone Org & Networks
If you want to clone an organization or network, you need to add the corresponding organization to an Org list in advance, so you can select the Src. Organization or Src. Network according to the Org list.
It provides a centralized and flexible tool for user management, helping MSP users to easily add or remove a member to quickly reflect the staffing change. With this new tool, MSP users no longer have to go into the settings of each Org and set up or remove Org admin and admin privileges one by one manually every time.
Teams means a group of members, and each team can be created to bind to all Organizations that you added to the organization lists.
You can access this page by clicking the MSP icon > Teams
Click Add Team
Enter a name for the team and select the privilege type
All-Org Privilege: This means the privilege of the team, So all the team members assigned to this team will have the same privilege
Admin: All the members in this team have admin privileges.
Viewer: All the members in this team have viewer privileges.
Custom: All the members in this team have different privileges.
Enter Description (optional) to help you identify the teams after you create and then click Apply
If the original user privilege is not equal to the team privilege for a specific org/network, higher privilege will take effect.
Go to the team management tab
Find the teams that you want to add the member in the Dropdown menu.
Click Add Member and then add the member you want
A SAML SSO function that allows MSPs to manage their team members using their own central authentication databases. Microsoft Active Directory Federation Services (ADFS) will be supported.
By enabling the SAML SSO function, a specific SSO login URL will be generated to handle the authentication tokens from external identity providers (IdP).
Custom Path: It allows MSPs to customize the ending URL, making it easier to be memorized by users.
Default Idp: IdP means the identity providers, The authority on a user's identity. It knows the user's username, password, and any groups/attributes. Currently, it is ADFS. Before selecting the idp, you need to create the Idp in idp list.
MSP admins can easily add a new IdP source by uploading the *.xml metadata from IdPs. Some IdP metadata might not contain a full IdP login URL, users have to input the login URL manually to make sure SSO login redirects successfully.
Detail Configuration Spec you can refer to https://docs.engenius.ai/cloud-configuration-guide/topics/saml-sso-with-adfs/feature-overview.
Whoever adds the MSP license is the MSP admin
The MSP admin can invite as many MSP admin as MSP needs. No more license is required
Only the MSP Admin has the MSP view and does management between Org’s
It provides a centralized, single-pane-of-glass view of the basic information and the status of the managed organizations including the number of managed organizations and devices, the device status, the number of PRO licenses, and the license status of all MSP-managed organizations with expiration info.
When managing networks for multiple organizations, it will be very beneficial for MSP users to have a single point of entry that centralizes organization, device, and license status and information all together in a single-pane-of-glass view to easily help them to configure, monitor, and manage multiple networks to save time and efforts.
Exclusively designed for Managed Service Providers (MSP), we offer the MSP Portal for MSP users to enjoy a suite of useful tools to better facilitate an efficient cross-organizational network deployment and management.
Contact EnGenius to buy the MSP license
Input license key here and click add MSP license
Click Add License if you confirm the MSP license information.
Go to Org list to add the organization you want to manage to activate the MSP functions
Only organizations with a full pro plan can be MSP managed.
If you can't find the organization on the org list above,
Please make sure each organization has a full device PRO feature plan through Organization > Inventory & License > Devices > Feature Plan.
MSP can register all its devices and licenses in MSP inventory & license, so MSP can assign any device to the Org/Network, and associate the license to the devices without the need to access each organization to do the action mentioned above.
This is where you add the Organizations with full PRO plans to activate the MSP functions.
Must know
This is the first step to active MSP license functions, if not, many MSP functions will not be fully supported.
Since most of configurations in MSP portal are management authority related. To provide better tracking records for MSP admins, all operations in MSP portal will be logged.
