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  • Configuration Topic
    • Configuring SAML SSO with ADFS
      • Feature Overview
      • MSP Portal Configuration
      • ADFS Configuration
    • Authentication with Microsoft Entra ID LDAP Server
      • Setup Secure LDAP for Microsoft Entra ID Domain Service
      • Configure Microsoft Entra ID Authentication for SSID
      • Setup LDAP Profile on Client Devices
      • Appendix
      • Troubleshooting
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  • Chromebook Bug:
  • Samsung Devices:
  • Google Pixel:
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  1. Configuration Topic
  2. Authentication with Microsoft Entra ID LDAP Server

Troubleshooting

Chromebook Bug:

  • Issue: If a user selects an unsupported authentication method (e.g., EAP-TTLS + GTC) first and then switches to EAP-TTLS + PAP, they may encounter connection failures.

  • Solution: Delete the wireless profile and create a new one, selecting EAP-TTLS + PAP directly.

Samsung Devices:

  • Issue: Samsung devices require the Domain field to be filled in.

  • Solution: Ensure that the Domain field is completed during configuration.

Google Pixel:

  • Issue: Google Pixel devices require a certificate to be installed for authentication.

  • Solution: Follow the instructions provided by Google to install the necessary certificate. Refer to the Google Support page for detailed steps.

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Last updated 1 year ago