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Gateway6 8mG 2SFP+

Cloud SD-WAN Gateway with 8x 2.5-Gigabit (4 PoE+) Ethernet ports and two SFP+ uplink (ESG620)


This Quick Start Guide is designed to guide you through the installation of the Gateway6 8mG 2SFP+, model ESG620, including hardware mounting and configuration.

Gateway6 8mG 2SFP+

Model: ESG620

  • 8 x 2.5G Ports to unleash elevated speeds for NAS, workstations, or Wi-Fi 6 APs
  • 4 SFP+ slots for longer connectivity via fiber uplink
  • 4 x PoE+ port for a wide range of networking devices such as IP cameras, VoIP phones, workstations and more

Package Contents

System Requirements

The EnGenius Cloud is primarily accessible with a web browser or mobile app. Before signing up for the EnGenius Cloud Service or logging on to the EnGenius Cloud Platform to manage your network, ensure that you've downloaded the right app and used the supported browser.

Mobile App:

EnGenius Cloud To-Go (iOS/Android)

Web Browser:

  • Google Chrome (57.0.2987.110 and later)
  • Microsoft Edge (80.0.361.103 and later)
  • Mozilla Firefox (52.0 and later)

Network Requirements

Before you get started, please make sure the WAN access method in your network environment which will be used to connect this gateway device to the Internet; by default, EnGenius Cloud SD-WAN Gateway (ESG-series) is able to assign IP addresses by its internal DHCP server when users connect their client devices to LAN ports (P1, P2, or P3 port).

Hardware Overview


  • Reset to default: Press and hold the reset button more than 10 seconds, and the Power/WWAN/Debug/PoE LED will become Flashing. Then, the device will be reset to factory default settings.


Hardware Installation

The gateway can be placed on a flat surface or installed on the rack. Please perform the following steps to install:

Place on a Flat Surface

Attach the Rubber Footpads at the bottom of the Gateway at each corner. The Rubber Footpads help secure the Gateway and protect it from vibration and shock when stacking.

Rack Mount

Note: Please register the Gateway on Cloud before mounted on the rack
  1. 1.
    Attach the Mounting Brackets as below and fasten the brackets using the eight Bracket Screws.
  1. 2.
    Secure the Mounting Brackets to the rack using the Mounting Screws.

Configure with EnGenius Cloud

Step1: Register Device

You can register the device either by Cloud To-Go mobile app or the EnGenius Cloud platform.

Cloud To-Go Mobile App

  1. 1.
    Open and log in to the EnGenius Cloud To-Go mobile app.
  2. 2.
    Scan the QR code on the back of the device via the app.
Scan to Register
3. If the camera successfully scans a QR code, the app will display the Device Information. You could tap "Register" to complete the Registration.
4. Registered devices will be shown on the Inventory & License page. Upon sliding left the device, you can click "Add to Network" to add the device to your designated Network.
Network: Management domain shared same configurations within EnGenius Cloud.

EnGenius Cloud Platform

  1. 1.
    Log into the EnGenius Cloud Platform:
  2. 2.
    Go to the home > Inventory page and click "Register Device".
  3. 3.
    Enter the Serial Number of the device(s) for device registration. Please refer to "User Manual-Registering Devices to Organization".
Register Device
4. Select the registered device and click "Assign to Network" to add the device to your designated Network.
Network: Management domain shared same configurations within EnGenius Cloud.

Step2: Power On Device

Connect the Power Cord to the back of the Gateway, and then plug the Power Cord into the power outlet.

Step3: Connect to EnGenius Cloud

Connecting Fiber to WAN1

Depending on WAN connection type in your network, WAN1 default connection setting is DHCP; if your WAN connection type is DHCP, after you connect Fiber cable to WAN1 port, you can skip the next WAN1 connection set-up section through gateway Local Status Page.

WAN1 Connection Set-up through Device Local Status Page

If your WAN connection type is Static IP or PPPoE, after you connect Fiber cable to WAN1 port, you have to access ESG’s Local Status Page to configure WAN1 connection. User can connect a PC to P1, P2, or P3 LAN port, and then open browser and type or http://local.engenius in URL field., where default login username/password is admin/admin
Note: After ESG has been assigned to an Organization/Network, this local credential will be updated by the Local Credential setting in Cloud Configuration (Configure > General Settings > Local Credential).
*The display model number may be varied according to different models.

(a) WAN1 Connection by Static IP

Please fill in the IP address config information for your WAN connection {if the uplink switch has tagged VLAN, you need to specify its VLAN ID accordingly).

(b) WAN1 Connection by PPPoE

Please fill in the PPPoE config information for your WAN connection {if the uplink switch has tagged VLAN, you need to specify its VLAN ID accordingly).

EnGenius Cloud Connected

Once the device is powered on and ready to connect to the Internet, It will automatically download the default configuration settings from EnGenius Cloud for automated provisioning.
When the Gateway is connected to the EnGenius Cloud Platform for the first time and assigned to Network, it will automatically check the latest available firmware. If the firmware upgrade is required, it might take 8~10 minutes to complete the process.

Step 4: Manage with the EnGenius Cloud

Log in to the EnGenius Cloud Platform to configure detailed settings. For more information, please refer to User Manual.


If your Gateway device cannot be managed by the EnGenius Cloud Platform, there might be a problem with connecting to EnGenius Cloud.
To troubleshoot the connection issue, you may log in to the Gateway Local Web page:
  1. 1.
    Make sure that your computer LAN interface is set to DHCP and connect to gateway LAN port to get DHCP IP address from the gateway. By default, the computer should get the IP address in this segment 192.168.66.x.
  2. 2.
    Under your web browser, enter the URL: to access the Gateway's local status page web interface.
  3. 3.
    You can review the device status after logging into the Gateway with the default admin account/password (admin/admin).
  4. 4.
    Check the information on the Device Status and take action if necessary.
Change WAN IP Assignment Settings
By default, the EnGenius Cloud SD-WAN Gateway's WAN1 setting is set to DHCP client. If you encounter issues with IP address assignment, please double-check the IP setting, including IP address, subnet mask, gateway, DNS, and management VLAN. If the issue still exists, you may change your IP assignment from "DHCP " to "Static IP" or "PPPoE" via the following procedure in Gateway's Local Status Page page.
  1. 1.
    Go to the Local Setting section.
  2. 2.
    Change Configuration setting to "Static IP" or "PPPoE".
  3. 3.
    Configure the needed settings for the selected type.
  4. 4.
    Reconnect this Gateway to the network and try again.