Hereby, EnGenius Networks declare that this product is in compliance with:

• Directives 2004/108 EC (EMC); 2014/30/EU (EMC); 2006/95/EC (LVD); 2014/35/EU (LVD)

• RoHS Directive 2015/863

• WEEE Directive 2012/19/EU

• REACH Regulation

FCC

This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference.

(2) This device must accept any interference received, including interference that may cause undesired operations.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

CE

This device complies with the essential requirements and other relevant provisions of the directives 2004/108 / EC (EMC); 2014 / 30 / EU (EMC); 2006/95 / EC (LVD); 2014/35 / EU (LVD). The following test methods have been applied in order to prove the presumption of conformity with the essential requirements:

• EN 55035: 2017/A11:2020

• EN 55032:2015+AC:2016, Class A

• EN 55024:2010+A1:2015

• EN 61000-3-2:2014

• EN 61000-3-3:2013

• EN 61000-4-2:2008

• EN 61000-4-3:2006 +A1:2008 +A2:2010

• EN 61000-4-4:2012

• EN 61000-4-5:2014 / AMD1:2017

• EN 61000-4-6:2013

• EN 61000-4-8:2009

• EN 61000-4-11:2004 / AMD1: 2017

• EN 62368-1:2014+A11:2017

IC

The following information applies if you use the product within Canada.

Industry Canada ICES Statement:

• CAN ICES-003 (Issue 6)

RTC

Warning: Risk of explosion if battery is replaced by an incorrect type. Dispose of expended battery in accordance with local disposal regulations.

• Maximum data rates are based on the IEEE standards. Actual throughput and range may vary depending on many factors including environmental conditions, the distance between devices, radio interference in the operating environment, and the mix of devices in the network.

• Features and specifications are subject to change without notice.

• This device complies with Part 15 of the FCC Rules.

• Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

• Trademarks and registered trademarks are the property of their respective owners. For the United States of America: Copyright © 2023 EnGenius Technologies, Inc. All rights reserved.

Introduction

This Quick Start Guide is designed to guide you through the installation of the Gateway5 4mG, model ESG510, including hardware mounting and configuration.

Package Contents

System Requirements

The EnGenius Cloud is primarily accessible with a web browser or mobile app. Before signing up for the EnGenius Cloud Service or logging on to the EnGenius Cloud Platform to manage your network, ensure that you've downloaded the right app and used the supported browser.

Mobile App:

EnGenius Cloud To-Go (iOS/Android)

Web Browser:

• Google Chrome (57.0.2987.110 and later)

• Microsoft Edge (80.0.361.103 and later)

• Mozilla Firefox (52.0 and later)

Network Requirements

Before you get started, please make sure the WAN access method in your network environment which will be used to connect this device to the Internet; by default, Cloud-Managed VPN Router (ESG-series) is able to assign IP addresses by its internal DHCP server when users connect their client devices to LAN ports (P1, P2, or P3 port).

Hardware Overview

Ports

LEDs

Hardware Installation

The VPN Router can be placed on a flat surface or installed on the wall. Please perform the following steps to install:

Place on a Flat Surface

Attach the Rubber Footpads at the bottom of the VPN Router at each corner. The Rubber Footpads help secure the VPN Router and protect it from vibration and shock when stacking.

Wall Mount

To mount the VPN Router on a wall, install the two provided Screws in positions that correspond to the slots on the bottom side of the VPN Router, then mount the VPN Router.

Configure with EnGenius Cloud

Step1: Register Device

You can register the device either by Cloud To-Go mobile app or the EnGenius Cloud platform.

Cloud To-Go Mobile App

1. Open and log in to the EnGenius Cloud To-Go mobile app.

2. Scan the QR code on the back of the device via the app.

3. If the camera successfully scans a QR code, the app will display the Device Information. You could tap "Register" to complete the Registration.

4. Registered devices will be shown on the Inventory & License page. Upon sliding left the device, you can click "Add to Network" to add the device to your designated Network.

EnGenius Cloud Platform

1. Log into the EnGenius Cloud Platform: https://cloud.engenius.ai/.

2. Go to the home > Inventory page and click "Register Device".

3. Enter the Serial Number of the device(s) for device registration. Please refer to "User Manual-Registering Devices to Organization".

4. Select the registered device and click "Assign to Network" to add the device to your designated Network.

Step2: Power On Device

Connect the Power Adaptor to the back of the VPN Router, and then plug the Power Adaptor into the power outlet.

Step3: Connect to EnGenius Cloud

Connecting Ethernet to WAN1

Depending on WAN connection type in your network, WAN1 default connection setting is DHCP; if your WAN connection type is DHCP, after you connect Ethernet cable to WAN1 port, you can skip the next WAN1 connection set-up section through the VPN Router's Local Status Page.

WAN1 Connection Set-up through Device Local Status Page

If your WAN connection type is Static IP or PPPoE, after you connect Ethernet cable to WAN1 port, you have to access ESG’s Local Status Page to configure WAN1 connection. User can connect a PC to P1, P2, or P3 LAN port, and then open browser and type http://192.168.66.1 or http://local.engenius in URL field., where default login username/password is admin/admin

Note: After ESG has been assigned to an Organization/Network, this local credential will be updated by the Local Credential setting in Cloud Configuration (Configure > General Settings > Local Credential).

(a) WAN1 Connection by Static IP

Please fill in the IP address config information for your WAN connection {if the uplink switch has tagged VLAN, you need to specify its VLAN ID accordingly).

(b) WAN1 Connection by PPPoE

Please fill in the PPPoE config information for your WAN connection {if the uplink switch has tagged VLAN, you need to specify its VLAN ID accordingly).

EnGenius Cloud Connected

Once the device is powered on and ready to connect to the Internet, It will automatically download the default configuration settings from EnGenius Cloud for automated provisioning.

Step 4: Manage with the EnGenius Cloud

Log in to the EnGenius Cloud Platform to configure detailed settings. For more information, please refer to User Manual.

Troubleshooting

If your VPN Router device cannot be managed by the EnGenius Cloud Platform, there might be a problem with connecting to EnGenius Cloud.

To troubleshoot the connection issue, you may log in to the VPN Router Local Web page:

1. Make sure that your computer LAN interface is set to DHCP and connect to the VPN Router LAN's port to get DHCP IP address from the VPN Router. By default, the computer should get the IP address in this segment 192.168.66.x.

2. Under your web browser, enter the URL: http://192.168.66.1 to access the VPN Router's local status page web interface.

3. You can review the device status after logging into the VPN Router with the default admin account/password (admin/admin).

4. Check the information on the Device Status and take action if necessary.