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EOC655 Series QSG

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Appendix

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Declaration of Conformity

Hereby, EnGenius Networks declare that this product is in compliance with:

  • Directive 2014/53/EU

  • Regulations 2017 (S.I. 2017/1206)/ Regulations 2016 (S.I. 2016/1091)/ Regulations 2016 (S.I. 2016/1101)

  • RoHS 2015/863

  • WEEE 2022

  • REACH Regulation

Disclaimer/ Note

  • Maximum data rates are based on the IEEE standards. Actual throughput and range may vary depending on many factors including environmental conditions, the distance between devices, radio interference in the operating environment, and the mix of devices in the network.

  • Features and specifications are subject to change without notice.

  • This device complies with Part 15 of the FCC Rules.

  • Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Trademarks and registered trademarks are the property of their respective owners. For the United States of America: Copyright © 2023 EnGenius Technologies, Inc. All rights reserved.

EOC655 Series Access Point

5GHz Dual Radio 2x2 Access Point with N-Type Connectors (EOC655) | AP with 18dBi Panel Antenna (EOC655-C18) | AP with 23dBi Panel Antenna (EOC655-C23)

Introduction

This Quick Start Guide is designed to guide you through installing the Broadband Outdoor Access Point, model EOC655/EOC655-C18/EOC655-C23, including hardware mounting and configuration.

Broadband Outdoor Access Point

Model: EOC655

Outdoor 5GHz Dual Radio 2x2 Access Point with N-Type Connectors

  • Excel in PtP and PtMP applications, offering low latency and high performance in dense RF environments.

Content Quick Links

Package Contents

System Requirements

To access SkyConnect, use a supported web browser or download the SkyPoint mobile app. Make sure to install the correct app and use a compatible browser before signing up for the SkyConnect Service or managing your network on the SkyConnect Platform.

Mobile App:

SkyConnect (iOS/ Android supported)

⬇️

Web Browser:

  • Google Chrome (57.0.2987.110 and later)

  • Microsoft Edge (80.0.361.103 and later)

  • Mozilla Firefox (52.0 and later)

Hardware Overview

EOC655

EOC655-C18

EOC655-C23

Reset by SkyLocator:

Open the SkyLocator tool, select the device to execute, and click the 'Reset' button.

Hardware Mounting

The EOC655/EOC655-C18/EOC655-C23 can be mounted on the Pole, please perform the steps for the appropriate installation:

Pole Mount

  1. Place the L-shaped plate on the device and fix the four screws on L-plate into the device.

  1. Insert the screws tightly to the pole and L-plate fixed with the device.

  1. Please loosen the metal strap, pass it through the Pole Mount Bracket and Pole, adjust it to the desired height, and then tighten the metal strap.

4. Secure the machine onto the Pole Mount Bracket through the L-shaped bracket using two M8 screws (Note: Do not tighten at this point).

5. Finally, adjust the machine to the desired angle, then tighten the M8 screws.

Weatherproof Instructions

  1. Crimp with RJ45 connector at one end of the straight-through cable and keep the other end bare.

  2. Insert the RJ45 end of the cable into the RJ45 Ethernet port inside the enclosure. The cable should latch into the Ethernet port.

  3. Seal the Ethernet cap tightly into the device to make it weatherproof.

Ethernet cable category Cat5e or Cat6 with the thickness of 4.5mm to 6mm is recommended, along with a weather-proofing cap.

Grounding the Unit

For proper grounding, attach a grounding cable at the grounding point at the bottom corner of the device and connect the other end to common ground to protect the device against lighting or ESD events.

Configuration using SkyPoint and SkyConnect

Step 1: Power On Device

The EnGenius Broadband Outdoor Access Points can be powered by any of the following:

  • EnGenius Cloud PoE or 802.3at PoE+ Switch

  • EnGenius PoE Adapter

Do not use both power sources at the same time.

Connecting to a PoE Switch

Connect the Ethernet cable from the EnGenius Outdoor AP directly to the PoE port of the PoE switch.

Powered with a PoE Adapter

(A) Connect one end of the Ethernet cable to the 2.5G LAN (PoE 48V) port of EnGenius Outdoor AP and the other end to the PoE port on the PoE Adapter.

(B) Connect the power cord with the PoE Adapter and plug the other end into an electrical outlet.

(C) Connect the second Ethernet cable to the LAN port of the PoE Adapter and the other end to the Ethernet port on the computer.

Please ensure the use of cat5/cat5e UTP/STP RJ45 Ethernet cables.

Step 2: Connect to Device

Device registration can be completed using the SkyConnect mobile app or the SkyPoint network management system (NMS).

SkyConnect Mobile App

  1. Scan the QR Code: Use your smartphone's camera to scan the QR code. This action will navigate you to the.

  2. Download and Install: Once the link opens, follow the on-screen instructions to download and install the SkyConnect App on your device.

Start Using the SkyConnect App To begin using SkyConnect:

1. Locate the SkyConnect icon on your device's home screen or in the app drawer.

2. Tap the icon to launch SkyConnect.

3. Upon opening, SkyConnect will ask for certain permissions to function optimally.

- Allow SkyConnect to access this device's location: this permission required for generic functioning of the app.

- Allow SkyConnect to access photos and media on your device: this permission required for config backups and firmware upgrade.

4. After successfully installing the app on your smart device, launch the app. In the SkyConnect app, navigate to the home screen and select ‘Change Network’.

5. The EOC655 device will broadcast a 2.4GHz management SSID. The SSID format will be ENMGMT<last 6 digits of the 2.4GHz radio MAC address>. For example, it might look like “ENMGMT408E7D”.

6. The default password for management SSID is “12345678.” Select the network name that matches your device's format from the list of available networks and connects to it.

7. If you see a pop-up window on your mobile device, please click on "Connect only this time".

8. Once connected, tap on the device image to start configuring and managing the EOC655.

Network: Management domain shared same configurations within NMS, SkyPoint.

Step 3: Manage with NMS, SkyPoint

Log in to the SkyPoint network monitoring platform using localhost: (or local IP address) and port number 8980. The default credentials are admin/admin.

1. After logging in to the SkyPoint page, click 'Settings,' then click 'SNMP Config'.

2. On the SNMP Config page, click 'Create' to configure SNMP. Then, select SNMP Version and enter the Begin IP Address, End IP Address, Read Community, and Write Community. Finally, click on 'Create' to complete the configuration. *The default Read Community and Write Community on EOC655 are public/private.

3. After configuring SNMP, click on 'Discovery,' enter an IP Address or the IP Range, then click 'Start' to discover the device. Afterward, click 'OK' in the popup window.

4. Once the device is discovered, the next steps are to select 'Provision,' choose the device, click 'Apply' to provision the device, and then click 'Provision' to confirm your intention to provision these devices.

5. Click 'Yes' in the popup window to confirm the provisioning of the device.

6. Then click 'OK' in the popup window.

7. After completing the device provisioning, return to the Dashboard. Now, you can start monitoring and managing the EOC655.

Network Connectivity: Action and Troubleshooting Guide

Accessing the Device

To begin troubleshooting your network connectivity, follow these steps to access your device's user interface:

  1. Via Web Browser:

    • Navigate to on your web browser.

    • Log in using the default admin account credentials: Username: admin Password: admin.

Troubleshooting Connection Issues

If your Access Point (AP) is not managed by the NMS, SkyPoint platform, this indicates a possible issue with NMS connectivity. Follow the steps below to troubleshoot:

  1. Device Local Access Page:

    • Access the Device Local Access page as detailed above.

  2. Check Network Statistics:

    • Navigate to the Statistics page to review both wired and wireless interface states on the device's user interface. This information is crucial for diagnosing and resolving connection problems.

Change IP Assignment Settings

By default, the IP address of the Broadband Access Point (EOC series) is set to static IP. If you encounter issues with IP address assignment, please double-check the IP setting, including IP address, subnet mask, and gateway. If the issue still exists, you may change your IP assignment from "Static mode" to "Dynamic" via the following procedure.

  1. Go to the Network -> IP Configuration section.

For more details, please refer to the "".

Two spatial streams support up to 1,200 Mbps (5GHz) & 574 Mbps (2.4GHz).

  • 2x2 detachable 5GHz External N-type antenna connectors.

  • Model: EOC655-C18

    Outdoor 5GHz Dual Radio 2x2 Access Point with 18dBi Panel Antenna

    • Excel in PtP and PtMP applications, offering low latency and high performance in dense RF environments.

    • Two spatial streams support up to 1,200 Mbps (5GHz) & 574 Mbps (2.4GHz).

    • 18 dBi directional antenna significantly extends PtP wireless links up to 10 miles, optimizing long-distance connectivity.

    Model: EOC655-C23

    Outdoor 5GHz Dual Radio 2x2 Access Point with 23dBi Panel Antenna

    • Excel in PtP and PtMP applications, offering low latency and high performance in dense RF environments.

    • Two spatial streams support up to 1,200 Mbps (5GHz) & 574 Mbps (2.4GHz).

    • 23 dBi directional antenna significantly extends PtP wireless links up to 10 miles, optimizing long-distance connectivity.

    Configure with SkyPoint and SkyConnect

    Crimp the bare end of the cable with an RJ45 connector and connect it to the PoE Injector with an Ethernet Cable.

    Via Wi-Fi:

    • Locate the SSID named EnMGMTxxxx on your client device (laptop, mobile device, tablet). Note: xxxx represents the last four digits of the MAC address, which can be found on the back of your device.

    • Connect to this SSID to access your device’s settings.

  • Take Necessary Action:

    • Based on the statistics and device status, take the appropriate corrective action to resolve any connectivity issues.

  • Change IPv4 Address Type to "Dynamic".

  • Configure the IP address, gateway, subnet mask, and proxy settings.

  • Press "Save", then click on the disk icon in the upper right corner, and then click "Apply."

  • Reconnect this device to the LAN network and try again.

  • Hardware Overview
    Hardware Mounting
    Download the SkyConnect mobile app here
    SkyConnect app download page
    http://192.168.1.1
    User Manual - EOC series
    Outdoor 5GHz Dual Radio 2x2 Access Point with N-Type Connectors (EOC655)
    Outdoor 5GHz Dual Radio 2x2 Access Point with 18dBi Panel Antenna (EOC655-C18)
    Outdoor 5GHz Dual Radio 2x2 Access Point with 23dBi Panel Antenna (EOC655-C23)
    EOC AP's Local Access Page

    Technical Support

    Country of Purchase
    Service Center
    Service Information

    Los Angeles, USA

    Canada

    Netherlands

    Compliance

    FCC

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  • Reorient or relocate the receiving antenna.

  • Increase the separation between the equipment and receiver.

  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

  • Consult the dealer or an experienced radio/TV technician for help.

  • FCC Caution:

    Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

    Operations in the 5.15-5.25GHz band are restricted to indoor usage only.

    (If device is outdoor AP, please delete it. If device is indoor AP, need to add it.)

    This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

    For mobile device usage (>20cm/low power)

    Radiation Exposure Statement:

    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

    CE

    The device complies with Directive 2014/53/EU issued by the Commission of the European Community.

    Standards:

    • ETSI EN 300 328 V2.2.2 (2019-07)

    • ETSI EN 301 893 V2.1.1 (2017-05) Final Draft

    • ETSI EN 303 687 V0.0.20 (2022-03)

    • EN 55032:2015+A1:2020 EN 55035:2017/A11:2020 ETSI

    • EN 301489-1 V2.2.3 (2019-11)

    • ETSI EN 301 489-17 V3.2.4 (2020-09)

    • EN 62368-1:2014+A11: 2017

    • EN 62311: 2020

    UKCA

    The device is in conformity with the relevant legislation of United Kingdom: 2017 (S.I. 2017/1206)/ Regulations 2016 (S.I. 2016/1091)/ Regulations 2016 (S.I. 2016/1101).

    Standards:

    • EN 300 328 V2.2.2 (2019-07)

    • EN 301 893 V2.1.1 (2017-05) Final Draft

    • EN 303 687 V0.0.20 (2022-03)

    • EN 55032:2015+A1:2020

    • EN 55035:2017/A11:2020

    • EN 301489-1 V2.2.3 (2019-11)

    • EN 301 489-17 V3.2.4 (2020-09)

    • EN 62368-1:2014+A11: 2017

    • EN 62311: 2020

    • IR 2030

    IC

    This device complies with ISED’s license-exempt RSS. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

    Caution :

    (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;

    (iv) where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated.

    [email protected]

    Africa / CIS / Middle East

    Dubai, UAE

    [email protected]

    Local: (+971) 4 339 1227

    Asia / Oceania

    Singapore

    [email protected]

    Local: (+65) 6227 1088

    Taiwan

    Taiwan, R.O.C

    [email protected]

    North America
    cloud.engenius.ai
    [email protected]
    North America
    cloud.engenius.ai
    [email protected]
    Europe