まず、LED状態を確認してください。例え、Power LEDが10分間以上に点滅している場合、おそらクラウド接続に問題が発生している。
手元の携帯電話でこのAPのデフォールトSSIDが見つかるかどうか確認ください。このデフォールトSSIDにより、どの段階の問題を明確にできます。デフォールトSSIDの詳細を見る。
接続の問題を対応するために、ローカルページにログインください。
ノートパソコン、モバイルデバイスまたタブレットなどのクライアントデバイスを用い、“EnMGMTxxxx”というSSIDを探し、接続してください。（xxxx がデバイスの裏に表示されるLAN MACの最後の四桁を意味します。）
ウェブブラザーに また192.168.1.1を入力し、ユーザインタフェースに接続してください。デフォールトのアカウントとパスワードでログインするとデバイス状態が表示されます。 (デフォールトのアドミンアカウント/パスワード : admin/ admin.)
Issue: デフォールトSSIDを見つけない場合
1. 利用可能の無線ネットワークを確認ください（既存のがブロードキャストされてるか。）
2. 既存のSSIDがブロードキャストされてる場合、手元のデバイスを接続ください。
3. 既存のデフォールトSSIDが存在しない場合、手動の無線ネットワーク接続をセットアップください。SSID名について、EnMGMTxxxxを使ってください。LAN MACの最後の四桁でxxxxを入れ替わります。
4. 接続したあとに、ウェブブラザーを開き、一つのローカルアクセスページアドレスに接続ください。
アクセスポイントとクラウドの接続問題が生じだ場合に、ローカルアクセスページにログインし、IP設定と診断を実行ください。
ノートパソコン、モバイルデバイスやタブレットなどのクライアントデバイスを用い、“EnMGMTxxxx”というSSIDを探し、接続してください。
ウェブブラザーにhttp://EnGenius.local また192.168.1.1を入力し、ユーザインタフェースに接続してください。デフォールトのアカウントとパスワードでログインするとデバイス状態が表示されます。 (デフォールトのアドミンアカウント/パスワード : admin/ admin.)
初期設定値として、DHCPサーバーから、自動的にEnGeniusクラウドアクセスポイント(ECW シリーズ) にIPアドレスを割り当てる。
IPアドレス割当に関わる問題が生じた場合、IPアドレス、サブネットマスク、ゲートウェイ、プロキシとマネジードVLANなどのIP設定を再確認ください。問題が解決しない場合、次の手順でIPアドレス割当モードを"DHCPモード"から "Static IP"に変更しください。
ECW アクセスポイントは、デバイス状態ページに、デバイスステータス、基本構成オプション（例えば静的なIPに）とツールを提供します。次の内容は、各項目を説明します。
デバイス概要、EnGeiusクラウド概要とネットワーク接続情報が含まれます。
製品名、製品型番、シリアル番号、IPアドレス、MACアドレスと今のファームウェアを提供します。
EnGenius Cloud登録スタータス、登録日と最後更新日を提供します
ローカルネットワーク、インターネットとEnGenius Cloudに接続情報を提供します
IPv4 / IPv6 アドレス、管理VLAN、ファームウェアアップグレードと他の構成（例えばHTTP/HTTPS Proxy）向けの設定を提供します。ユーザはここに、デバイスを再起動するか、工場出荷設定に戻ることができます。
Flash (quick)
Error or Disconnected
Orange
Flash (quick)
Firmware Upgrading
Orange/Blue
Flash
Flash
No LAN Physical Connection
LAN LED
Green
Off
LAN Connected
LAN LED
Green
Solid On
LAN Transmitting
LAN LED
Green
Flash
Wi-Fi Interface On / Off
2.4GHz / 5GHz
Green/Green
Solid On / Off
Wi-Fi Transmitting
2.4GHz/ 5GHz
Green/Green
Flash
Mesh Backbone Good
LAN LED
Green
Flash (0.5 sec interval)
Mesh Backbone Weak
LAN LED
Green
Flash twice upon 1 sec off
WPS
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 2 min)
Firmware Upgrade
Power LED
Orange
Flash
Reset to Default
Power LED
Orange
Flash
AP Locating (LED Blinking)
Power LED
Orange
Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)
Flash (quick)
Error or Disconnected
Blue
Flash (quick)
Firmware Upgrading
Blue/ Light Green
Flash
Flash
No LAN Physical Connection
LAN LED
Blue
Off
LAN Connected
LAN LED
Blue
Solid On
LAN Transmitting
LAN LED
Blue
Flash
Wi-Fi Interface On / Off
2.4GHz / 5GHz
Blue/Bllue
Solid On / Off
Wi-Fi Transmitting
2.4GHz/ 5GHz
Blue/Blue
Flash
Mesh Auto Pairing
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)
Mesh Backbone Good
LAN LED
Blue
Flash (0.5 sec interval)
Mesh Backbone Weak
LAN LED
Blue
Flash twice upon 1 sec off
WPS
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 2 min)
Firmware Upgrade
Power LED
Orange
Flash
Reset to Default
Power LED
Orange
Flash
AP Locating (LED Blinking)
Power LED
Orange
Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)
Flash
No LAN Physical Connection
LAN LED
Blue
Off
LAN Connected
LAN LED
Blue
Solid On
LAN Transmitting
LAN LED
Blue
Flash
Wi-Fi Interface On / Off
2.4GHz / 5GHz
Blue/Blue
Solid On / Off
Wi-Fi Transmitting
2.4GHz/ 5GHz
Blue/Blue
Flash
Mesh Auto Pairing
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)
Mesh Backbone Good
LAN LED
Blue
Flash (0.5 sec interval)
Mesh Backbone Weak
LAN LED
Blue
Flash twice upon 1 sec off
WPS
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 2 min)
Firmware Upgrade
Power LED
Orange
Flash
Reset to Default
Power LED
Orange
Flash
AP Locating (LED Blinking)
Power LED
Orange
Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)
Flash
No LAN Physical Connection
LAN LED
Blue
Off
LAN Connected
LAN LED
Blue
Solid On
LAN Transmitting
LAN LED
Blue
Flash
Wi-Fi Interface On / Off
2.4GHz / 5GHz
Blue/Blue
Solid On / Off
Wi-Fi Transmitting
2.4GHz/ 5GHz
Blue/Blue
Flash
Mesh Auto Pairing
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)
Mesh Backbone Good
LAN LED
Blue
Flash (0.5 sec interval)
Mesh Backbone Weak
LAN LED
Blue
Flash twice upon 1 sec off
WPS
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 2 min)
Firmware Upgrade
Power LED
Orange
Flash
Reset to Default
Power LED
Orange
Flash
AP Locating (LED Blinking)
Power LED
Orange
Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)
Flash
No LAN Physical Connection
LAN LED
Blue
Off
LAN Connected
LAN LED
Blue
Solid On
LAN Transmitting
LAN LED
Blue
Flash
Wi-Fi Interface On / Off
2.4GHz / 5GHz
Blue/Blue
Solid On / Off
Wi-Fi Transmitting
2.4GHz/ 5GHz
Blue/Blue
Flash
Mesh Auto Pairing
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)
Mesh Backbone Good
LAN LED
Blue
Flash (0.5 sec interval)
Mesh Backbone Weak
LAN LED
Blue
Flash twice upon 1 sec off
WPS
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 2 min)
Firmware Upgrade
Power LED
Orange
Flash
Reset to Default
Power LED
Orange
Flash
AP Locating (LED Blinking)
Power LED
Orange
Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)
Flash
No LAN Physical Connection
LAN LED
Orange
Off
LAN Connected
LAN LED
Orange
Solid On
LAN Transmitting
LAN LED
Orange
Flash
Wi-Fi Interface On / Off
2.4GHz / 5GHz
Green/Green
Solid On / Off
Wi-Fi Transmitting
2.4GHz/ 5GHz
Green/Green
Flash
Mesh Auto Pairing
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)
Mesh Backbone Good
LAN LED
Orange
Flash (0.5 sec interval)
Mesh Backbone Weak
LAN LED
Orange
Flash twice upon 1 sec off
WPS
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 2 min)
Firmware Upgrade
Power LED
Orange
Flash
Reset to Default
Power LED
Orange
Flash
AP Locating (LED Blinking)
Power LED
Orange
Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)
Flash
No LAN Physical Connection
LAN LED
Blue
Off
LAN Connected
LAN1/LAN2 LED
Orange(1Gbps) Green(2.5Gbps)
Solid On
LAN Transmitting
LAN1/LAN2 LED
Orange(1Gbps) Green(2.5Gbps)
Flash
Wi-Fi Interface On / Off
2.4GHz / 5GHz
Green/Green
Solid On / Off
Wi-Fi Transmitting
2.4GHz/ 5GHz
Green/Green
Flash
Mesh Auto Pairing
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)
Mesh Backbone Good
LAN LED
Blue
Flash (0.5 sec interval)
Mesh Backbone Weak
LAN LED
Blue
Flash twice upon 1 sec
WPS
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 2 min)
Firmware Upgrade
Power LED
Orange
Flash
Reset to Default
Power LED
Orange
Flash
AP Locating (LED Blinking)
Power LED
Orange
Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)
Flash
No LAN Physical Connection
LAN LED
Blue
Off
LAN Connected
LAN LED
Blue
Solid On
LAN Transmitting
LAN LED
Blue
Flash
Wi-Fi Interface On / Off
2.4GHz / 5GHz /6GHz
Blue/Blue/Blue
Solid On / Off
Wi-Fi Transmitting
2.4GHz/ 5GHz / 6GHz
Blue/Blue/Blue
Flash
Mesh Auto Pairing
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)
Mesh Backbone Good
LAN LED
Blue
Flash (0.5 sec interval)
Mesh Backbone Weak
LAN LED
Blue
Flash twice upon 1 sec
WPS
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 2 min)
Firmware Upgrade
Power LED
Orange
Flash
Reset to Default
Power LED
Orange
Flash
AP Locating (LED Blinking)
Power LED
Orange
Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)
Power On /Off
Power LED
Orange
Solid On / Off
Cloud Connected
Power LED
Orange
Solid On
Connecting to Cloud
Power LED
Orange
Flash
Cloud Disconnected
Power LED
Orange
Flash
No LAN Physical Connection
LAN LED
Blue
Off
LAN Connected
LAN LED
Blue
Solid On
LAN Transmitting
LAN LED
Blue
Flash
Wi-Fi Interface On / Off
2.4GHz / 5GHz
Blue/Green
Solid On / Off
Wi-Fi Transmitting
2.4GHz/ 5GHz
Blue/Green
Flash
Mesh Connection On / Off
Mesh LED
Blue
Solid On / Off
Mesh Auto Pairing
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 8 min)
Mesh Backbone Good
LAN LED
Blue
Flash (0.5 sec interval)
Mesh Backbone Weak
LAN LED
Blue
Flash twice upon 1 sec off
WPS
Power LED
Orange
Flash (1.5 sec on -> 0.5 sec off -> duration for 2 min)
Firmware Upgrade
Power LED
Orange
Flash
Reset to Default
Power LED
Orange
Flash
AP Locating (LED Blinking)
Power LED
Orange
Flash (1.5sec On -> 0.5sec Off -> duration for 10sec)
Status
LED Color
State
Power Up AP
Orange
Static
Waiting Period (before being added to Cloud)
Orange
Flash (slow)
Connected to Cloud
Blue
Static
Reset to Default
Status
LED / Color
State
Power On /Off
Power LED
Orange
Solid On / Off
Cloud Connected
Power LED
Orange
Solid On
Connecting to Cloud
Power LED
Orange
Flash
Cloud Disconnected
Status
LED Color
State
Power Up AP
Blue
Static
Waiting Period (before being added to Cloud)
Blue
Flash (slow)
Connected to Cloud
Light Green
Static
Reset to Default
Status
LED / Color
State
Power On /Off
Power LED
Orange
Solid On / Off
Cloud Connected
Power LED
Orange
Solid On
Connecting to Cloud
Power LED
Orange
Flash
Cloud Disconnected
Status
LED / Color
State
Power On /Off
Power LED
Orange
Solid On / Off
Cloud Connected
Power LED
Orange
Solid On
Connecting to Cloud
Power LED
Orange
Flash
Cloud Disconnected
Status
LED / Color
State
Power On /Off
Power LED
Orange
Solid On / Off
Cloud Connected
Power LED
Orange
Solid On
Connecting to Cloud
Power LED
Orange
Flash
Cloud Disconnected
Status
LED / Color
State
Power On /Off
Power LED
Orange
Solid On / Off
Cloud Connected
Power LED
Orange
Solid On
Connecting to Cloud
Power LED
Orange
Flash
Cloud Disconnected
Status
LED / Color
State
Power On /Off
Power LED
Orange
Solid On / Off
Cloud Connected
Power LED
Orange
Solid On
Connecting to Cloud
Power LED
Orange
Flash
Cloud Disconnected
Status
LED / Color
State
Power On /Off
Power LED
Orange
Solid On / Off
Cloud Connected
Power LED
Orange
Solid On
Connecting to Cloud
Power LED
Orange
Flash
Cloud Disconnected
Status
LED / Color
State
Power On /Off
Power LED
Orange
Solid On / Off
Cloud Connected
Power LED
Orange
Solid On
Connecting to Cloud
Power LED
Orange
Flash
Cloud Disconnected
Blue
Power LED
Orange
Light Green
Power LED
Orange
Power LED
Orange
Power LED
Orange
Power LED
Orange
Power LED
Orange
Power LED
Orange
Power LED
Orange
